“I purchased this TV and tried to use the screw identified (M8, 20mm, 1.25 inches) to attach straps to prevent the TV from falling over and the diameter was too small. Is this for sure the right screw? If not, how do I find the right screw to use?”
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Hi boducdx, The 20-22mm listed in the user manual is not the screw length. It’s the wall mount thread depth in the TV chassis. Make sure to add the wall mount bracket thickness to the thread depth for minimum screw length. If you cannot find the fitting screws, you could use washers (supplied with the wall mount) to adjust the length. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Sorry, there was a problem. Please try again later.There are 4..4 holes in the back of the unit.. you will see the "LONG SEE-THRU PLASTIC BAG" which has 15 different pieces of hardware..several will fit those threads..use a screwdriver not a drill to tighten them to the strap.
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