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The signal has to tell us that it’s on
Sorry, there was a problem. Please try again later.Hi Billy, To be understand the issue you are experiencing, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
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