“What do I do if my one connect box no longer has power and my tv is one year old? We’ve checked all of the wires and tried to do a hard reset and we still have nothing.”
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Hi Lisa - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
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