A:Answer Hi ddjma - If you are experiencing any audio issues with your Q70A TV, please ensure your TV's firmware is updated to the latest version which includes audio functionality updates. If your issues persist, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat), text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Gina