1-2 of 2 Answers
Contact Best Buy. It sounds like you have a defective TV. I have never had this issue with my TV.
Sorry, there was a problem. Please try again later.Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
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