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Hey there! Let me help you with this. Please make sure the filter has been inserted correctly, unplug the unit for 60 seconds and then plug it back in. After doing this steps, please verify if your dryer starts properly. If this singular action remains, please get in contact through our social media platform: Facebook Messenger: http://m.me/samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Or give us a call toll-free at 1-800-SAMSUNG ^Rafael
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