“Bought this dryer in 2021 and it has stopped heating. Is this under warranty?”
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Hi Mike, Thank you for reaching out about your Samsung dryer (Model: DVE47CG3500V). I understand your frustration that the dryer has stopped heating, especially after purchasing it in 2021. No, to check if your dryer is still under warranty, Samsung typically offers a 1-year limited warranty from the date of purchase for most products, which would cover any defects or failures under normal use. For more specific details on warranty coverage and assistance with repair services, you can refer to the warranty page for your model on the official Samsung website. Please visit: [Samsung Warranty Information] https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE47CG3500VA3 I have provided a link below to help you ensure your clothes are dry. Kindly select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video. Dryer not drying clothes: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147667381) to help our team gather your information. Have a great day. ^Charles
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