Questions & Answers

52 Questions & 119 Answers
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  • Question
    If I don't want to use the Steam functions, can I skip connecting the dryer to the water hose ? Or will this create an error ?   (5 Answers)

    By Anonymous January 2, 2015.

    Answers
    • Best 
      Answer

      Connection to water is totally optional. Your choice. I did connect to water, it comes with everything needed. So glad I did as I love the refresh feature.

      By IowaEngineer September 19, 2015.

    • Question
      I was told that I need to use the dryer bars and not the sheets. But the bars are not readily available. Can I use the sheets safely?   (4 Answers)

      By Anonymous September 20, 2015.

      Answers
      • Best 
        Answer

        If someone tells you to jump off a 2 story building because it's faster than taking the stairs, would you still do it?... just kidding. I never heard of drying bars, must still be relatively new. I have been using dryer sheets since the day I got the dryer. I haven't had an issues, clothes come out dry and smelling good.

        By fmsida September 21, 2015.

      • Question
        Is there anyway to quiet the dryer down?   (8 Answers)

        I had this dryer installed with the matching washer from BestBuy back at Thanksgiving of last year. When the installer dropepd it off he used a small tool on the feet and told me that it takes time for the dryer to settle and would get quiet after it had been used a few times that it takes time to balance itself out. I now have had this thing for over 6 months and it is always super loud when initially started. like something inside is rattling. The dryer does not shake as if it is unbalanced. I am unsure if that is something internal with the heating coils that are loud when starting up or the wheels that turn the drum. But it eventually becomes quiet after it has been running for maybe 10 minutes. it is only on the initial start up and first few minutes of running that it is really loud. Does anyone else have this issue? I figure after 6 months this shouldnt be an issue and am worried that we have a bad unit or the install was done wrong. Washer works fine and does not make loud noises

        By Kyle D May 26, 2015.

        Answers
        • Best 
          Answer

          I found the solution finally! After over a year of having this dryer I finally got around to finding the problem. When I lifted up the dryer there was a thin metal circle shaped panel that was held on by a screw, This does not appear to cover any holes at all it just rotates and pivots in a circular motion around the screw. In all honesty I have no idea why this piece is even on there. I ran the dryer, lifted it up and rotated this piece of metal around as it was vibrating and jiggling, rotated it until it stopped rattling, set the dryer back on the floor and no problem is solved! Literally it was something so stupid I could have solved it over a year ago I kept moving the dryer around and looking for lose parts but it was just a piece of metal on the bottom that seems to serve no purpose but to rotate around on a screw. Problem now solved! So If you have one of these dryers and you get the rattle of metal when running it, try to lift the unit up and check underneath for any lose metal pieces.

          By KyleD July 1, 2016.

        • Question
          Does it come with any of the following: electric cord, water hose, vent kit?   (4 Answers)

          By Steve June 20, 2016.

          Answers
          • Best 
            Answer

            This item comes with the short inlet rubber hose, long inlet rubber hose, Y connector, and rubber washer.

            By CommunityAnswer June 20, 2016.

          • Question
            Can this dryer be stacked on the matching washer?   (5 Answers)

            By Anonymous April 3, 2015.

            Answers
            • Best 
              Answer

              Yes, the DV42H5200EW can be stacked on top of the matching WF42H5200 or other stackable 27" Samsung HE Front Load Washer using the SK-5A Stacking Kit accessory. - Ms. Samsung

              By Anonymous April 6, 2015.

              • Samsung Representative
          • Question
            Where is the exhaust located on the DV42H5200EP dryer. I need the exact dimensions please.   (2 Answers)

            By Anonymous October 1, 2015.

            Answers
            • Best 
              Answer

              The center line of the vent on the back of the DV42H5200EP, when facing the back of the machine, is 12" from the left side, 15" from the right side, and 4" from the bottom. Thanks for your interest, Ms. Samsung

              By Anonymous October 2, 2015.

              • Samsung Representative
          • Question
            Can dryer be vented out of the side?   (3 Answers)

            I may need to vent the dryer out of the left side is that an option?

            By Curious September 26, 2015.

            Answers
            • Best 
              Answer

              Hi Curious, Yes, the DV42H5200EP Electric Dryer can be vented out the left or right side or through the bottom. It comes ready to vent out the back, but can be converted to side or bottom venting using the DV-1A side vent kit. Thanks for your interest, Ms. Samsung

              By Anonymous September 28, 2015.

              • Samsung Representative
          • Question
            Can this dryer be set to run on 110v electricity? I see on the front panel it show 110v/220v does this mean I can run this on 110v or 220v power?   (1 Answer)

            By Landloard July 12, 2017.

            Answers
            • Best 
              Answer

              Yes, this dryer can operate on 110 volts.

              By CommunityAnswer July 12, 2017.

            • Question
              How wide is the washer?   (2 Answers)

              By Anonymous June 29, 2016.

              Answers
              • Best 
                Answer

                (DV42H5200EP) Hey there! The width of this model is 27 inches. Hope this information helps! ^Cole

                By MrSamsung June 30, 2016.

                • Samsung Representative
            • Question
              DRYER MAKES ROOM HOT   (5 Answers)

              I know obviously it is going to warm the room up a bit. Mine is installed in a small house so ours sits in our restroom. From day one when in use the whole room gets super hot. Is it not venting right by any chance? or is this typical.

              By Anonymous January 30, 2016.

              Answers
              • Best 
                Answer

                It has to be the vent. I have a small laundry room and it does not get hot at all. If you don't get it fixed you could cause a fire from all the lint collecting.

                By VaporTrail21 February 9, 2016.

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