“Refresh cycle clothes are not dry I got a community answer, but I would like an answer from a Samsung rep. I know that the refresh cycle releases water to the clothes. I am wondering why it is not dry by the end of the cycle. Isn't the whole point of it to add water and dry it so it "refreshes" the clothes or takes the wrinkles out? I am wondering if something is wrong with my dryer since the clothes do not come out completely dry during both steam cycles.”
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I am pretty darn sure the refresh cycle is for already dry clothes, you know you didnt get to folding them while they were warm last night and you want to have less wrinkles. It is not a dry cycle, put rather a "redry" cycle
Sorry, there was a problem. Please try again later.Hi John, Thanks for the question. Since the Steam cycle requires both high heat and time to evaporate the water that's sprayed on the clothes in order to dry them, there are several possible causes of your clothes not drying completely when this cycle is selected. Here are a few things to check: - Does the load contain more than 4 items? Limiting the load to between 1 and 4 items for the Refresh cycle is recommended. - Are the vents clogged? If either the lint filter or the vents are clogged, this may impede air flow and cause the Dryer to shut off before the cycle is complete. - The cycle should run for at least 20 minutes, but more time may be necessary depending on the fabric and number of items. Please also make sure your gas connection is working properly so the high heat setting on the dryer can function. If you've checked all of these suggestions and the clothes still aren't drying properly, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who can help determine whether service will be necessary to resolve the issue. - Ms. Samsung
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