Questions & Answers

Q: QuestionThis is 240 but how many amps ?????????

Asked 1 year ago by Ezequiel.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hi Ezequiel, The required ampere for this dryer model is 30. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147534967) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: QuestionWF45K6500AW/A2. 11. This is my washer. Do you have a stackable compatible gas dryer?

Asked 1 year ago by Nevi1.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hello Nevi1, Yes, the matching dryer for your washer is DV45K6500GW and the stacking kit that needs to be used is SKK-8K. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147506052) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: QuestionWill my existing washer (WF45K6500AW/A2. 11) be compatible with this dryer ?

Asked 1 year ago by Nevi.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hello Nevi, No, this dryer (DVG45T6000W) is not compatible with your washer (WF45K6500AW/A2), if you plan on stacking them together. We recommend having the matching washer for this dryer, which is WF45T6000AW. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147503267) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: QuestionHi, we need to replace our Kenmore Elite washer. Is this compatible / stackable with the Kenmore Elite dryer? Thanks.

Asked 1 year ago by Matt.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Hi Matt, No, our Samsung washing machine is designed to stack with its matching Samsung dryer. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionHow do I stop the washing machine from shaking too hard

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Make sure it is level. Use a level across top to adjust

  Answered 1 year ago by DougsDryer

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Q: QuestionWhat is the maximum load weight?

Asked 1 year ago by Anonymous.

• A:Answer Greetings, This washer can hold up to 13.5 pounds of load weight, or 6.12 kg. You can also check the link below for the best laundry load size for this washer. https://www.samsung.com/us/support/answer/ANS00080262/ Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: Questiondo you have to stack this dryer or can you use without stacking

Asked 1 year ago by Mitch.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer It is actually better if you do not stack it. You can place it directly on the floor or, if you prefer, they sell a pedestal.

  Answered 1 year ago by JakeL

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Q: QuestionIs this stackable on washer model WF42H5200AF/A2?

Asked 1 year ago by maikey.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hi Maikey, No, this Samsung dryer model will not stack with the Samsung washing machine model WF42H5200AF/A2. The stacking kit for this dryer model is SKK-8K while the washer model is SK-5A. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionTo locate the recessed dryer vent box in the wall behind the dryer, I need to see the back of the Samsung Dryer model # DVE45T6000V

Asked 1 year ago by Richard.

• A:Answer Hi Richard, Let us get you to where you can view a photo of the back of the Samsung dryer. I have shared the Samsung link for this dryer model below. Please visit the link. On the website, you will find a 360-degree button to press. Let the photo load and you will be able to view the back side of the dryer model. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-black-stainless-steel-dve45t6000v-a3/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147349879 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionWill my existing Samsung washer base (WE357AOP/XAA) work on the new Samsung washer Model:WF45T6000AV/A5 ?

Asked 1 year ago by WasherBase.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Greetings! No, the Samsung pedestal compatible with the Samsung washing machine model WF45T6000AV is WE402NV/A3. Leo

  Answered 1 year ago by Samsung

  
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Q: Questionwill this washerr stack with my current 2016 samsung dryer?

Asked 2 years ago by jon.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Hi Jon, No, there is a dryer that is compatible with this washer. Here is a link to our product page to check the compatible dryer for this washer, kindly go to related product. Related product. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#related Thank you and have a great day! -Ricardo

  Answered 2 years ago by Samsung

  
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Q: Questioncan a washing machine with a door on left side be charged for a machine the opens n the right?

Asked 2 years ago by kabong.

• A:Answer I had the older washer same model line and i did switch the doors on both my washer and dryer since the set up is backwards in my laundry room water hook up is on the right and the exhaust is on the left. But this washer I've yet to find out

  Answered 2 years ago by nospVerified Purchase

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Q: Questiondoes samsung make a front loader with right hand door hinge

Asked 2 years ago by zebbie.

• A:Answer Hi Zebbie, Yes, there is another model of front load washer that can have the door hinge on the right side, since the other model has a has a reversible door. Here is a link to one of the washers that can have a reversible door. Product page. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#support Thank you and have a great day! -Ricardo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the exact name of the App for an iPhone in the US?

Asked 2 years ago by HappyScottsdaleBuyer.

• A:Answer Greetings, The name of the app itself is SmartThings; it can be used on iOS and Android. Thank you and have a great day! -Ricardo

  Answered 2 years ago by Samsung

  
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Q: QuestionThe washer has started leaving lots of water in the clothes. What's up with this? What do I do?

Asked 2 years ago by Thompson1956.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer I suggest clean the filter. When mine does this I usually find a coin or debris in the filter.

  Answered 11 months ago by Storage

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Q: QuestionWhich Samsung washing machine is stackable with this model

Asked 2 years ago by Ses.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi Ses, To see the list of matching washers stackable with the dryer, please see page 1 of the spec sheet for the details. Spec Sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVG45T6000W_V6.pdf Please get in touch with us via one of the following options for further assistance: 1. Customer Care: 1-800-726-7864(1800-SAMSUNG) 2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/Samsungsupport 4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Please provide us with this reference number (1147188925) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionHow many decibels is this dryer?

Asked 2 years ago by Tadhg.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Hi there, The product doesn't have a decibel rating compared to other appliances. To help keep the noise level low, please consider the following tips: What noises does your dryer make, and how can you improve it https://www.youtube.com/watch?v=86vxZamgYwQ&t=11s Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147169722) to help our team gather your information. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionDo you pick up old dryer when delivering a new one?

Asked 2 years ago by SR.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this model be wall mounted

Asked 2 years ago by Akdo.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hello Akdo, We would love to discuss the wall mounting of the dyer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147168803) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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