Questions & Answers

Q: QuestionIs dryer ventless?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Thanks so much for asking! This model is a washer, that is compatible with more than one model dryer. If you'd like to leave another question with the dryer model number you are interested in, I would be happy to look up the specifications for it. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan Samsung dryer dv42h5000ew stack on Samsung washing machine wf45t6000aw ? it says they use the same mounting kit.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer They sure can!! You just have to get a delivery crew willing to do their job & install it.

  Answered 4 years ago by ExceededExpectationsVerified Purchase

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Q: QuestionWhat does this washer draw electrically How many watts? I read 15 amps is that constant?

Asked 4 years ago by Brent.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi there Brent! I have the power ratings for this model listed as 15 Amps/120V/60Hz. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIf I adjust the quickwash to my custom setting can I save the custom setting for next time?

Asked 4 years ago by OrGor.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Once I have it on quick wash it stays on quickwash for next cycle. It does not however remember the temperature.

  Answered 4 years ago by DefectiveVerified Purchase

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Q: QuestionDoes this dryer have side venting capabilities? If yes, which side, as I am facing the back of the dryer, does it vent from?

Asked 4 years ago by Amy.

• A:Answer no side vent just the rear

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionCan I get it in black

Asked 4 years ago by Sassy.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer No, this model is only available in white and stainless steel.

  Answered 4 years ago by Isaacmars

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Q: QuestionDoes this washer stack with Samsung dryer Model DV42H500EW/A3?

Asked 4 years ago by CRP1015.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Thanks so much for asking, CRP1015! I have the matching dryers for this model listed as: Electric models: DVE45T6000AW/A3, DVE45T6020W/A3 Gas models: DVG45T6000AW/A3, DVG45T6020W/A3 ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this ventless?

Asked 4 years ago by NicoleH.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hello NicoleH, this model dryer is not ventless. Samsung manufacture many different dryers with different features. I am including a link to our website Samsung.com where you can view our ventless dryers (https://www.samsung.com/ca/laundry/all-laundry/?dryers). We thank you for choosing Samsung for your laundry needs. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this dryer fit stock on top of Kenmmore elite washer machine?

Asked 4 years ago by aguijon1800.

• A:Answer Thanks so much for asking, charlie! We are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this direct drive

Asked 5 years ago by none.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer No

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionI currently have an older Samsung washer on a Samsung pedestal. Will a newer Samsung washer fit on the pedestal?

Asked 5 years ago by Ronnie.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Great question, Ronnie! While many pedestals are cross compatible with different model washers and dryers, I would need the pedestal model number to confirm compatibility. If you'd like to leave another question with the model number of your pedestal, I would be happy to look it up for you. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the washer and dryer both have stainless steel tubs?

Asked 5 years ago by jkbaytown.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Only the washer

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhich gas dryer is a match for this washer?

Asked 5 years ago by Wendy.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I'm happy to help with this, Wendy! This washer actually has two matching dryers, an electric dryer and a gas dryer. The electric dryer is model: DVE45T6000AW/A3; and the gas dryer model is: DVG45T6000AW/A3. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionI had one of these dryers delivered on Wed 5/19. It ran but did not get hot and then the second one was delivered on Monday 5/24 and it does not get hot. Best Buy tech just left and says this one needs to be replaced. Anyone else have this much trouble

Asked 5 years ago by MCATX.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer We're so sorry to hear you're having these troubles, MCATX! It sounds like you're already in the process of getting this resolved through the store, but I would like to offer additional help as well. First, I have this link (https://bit.ly/2SCmMTL) that has some simple to follow steps that can resolve many heating problems with a dryer. You can also contact us directly at any time for further assistance. Just reference ticket number 1143356078, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat are the overall measurements of this washer with the matching dyer if you stack them?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I'm happy to help with this! First, here's a link (https://bit.ly/2RvPNjw) to the user manual for this model. Page 20 has a great diagram showing the dimensions of this washer and the matching dryer stacked. It also has other useful details about the spacing and location requirements. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhich stacking kit is needed for this set in order to install as a stackable?

Asked 5 years ago by BDef.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I'm happy to help with this, BDef! This washer will require stacking kit model SKK-8K to stack the matching dryer on top. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDo you dispose of the old washer?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer If you get it delivered and installed, there's also the option to haul away old devices for a feel, I believe it's $49. I'm not quite sure on the cost because I didn't haul away

  Answered 5 years ago by SamsungVerified Purchase

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Q: QuestionCan the propane/gas dryer be set to vent on the left side of the machine?

Asked 5 years ago by Sue.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Q: QuestionDoes the dryer come with the power cord?

Asked 5 years ago by Ella.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer No. In this day and age more and more appliances do not come with the power cord. So, the cord must be purchased separately. That is true for this particular dryer.

  Answered 5 years ago by JPWPVerified Purchase

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