“My dryer will not dry my blanket. I have a thin queen size blanket that I put in by itself. It will not dry even on time dry high heat. The outside will be dry but the inside stays wet. What’s the deal with this dryer?”
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Hi Bamba237, Thank you for reaching out and we hope you are in good health. We are saddened to know that your blanket isn't drying properly. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. Please click on the link below to resolve your concern with your dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999 I have also included the user manual link below. Please click on the link and turn to pages 35 - 36 to help resolve your concern. https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144268367 Leo
Sorry, there was a problem. Please try again later.most of the times, this happens if the filter has not been cleaned. filter has to be cleaned every time it is used
Sorry, there was a problem. Please try again later.