Questions & Answers

Q: QuestionDoes the 75"Samsung Series 9 support the YouTube TV app or will we need to use an external device?

Asked 5 years ago by ISUmom.

• A:Answer Hi ISUmom! You can download the YouTube TV app directly from your TV's built-in App Store - no external device needed! ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionHey, why is this TV now showing as "unavailable?" 2 days ago i saw it on the site and it was available, but now, 2 days later, it's not available? I was planning on coming in on Saturday and buying it.

Asked 5 years ago by Chris.

• A:Answer Steer clear from the tv. I purchased it and it broke in less than 4 months and took over a month to get my money back for it

  Answered 4 years ago by Travis

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Q: Questionhow to connect a Polk soundbar and bass speaker to Samsung 75" Class 9 Series TV

Asked 5 years ago by lee1129.

• A:Answer Hi Lee1129, While I can't speak specifically to the ports on a Polk soundbar, you can connect most sound bars through HDMI, digital optical, or Bluetooth. HDMI generally be the best option as it can usually carry more advanced types of content to the sound bar. Cheers! ^Scott

  Answered 5 years ago by Samsung

  
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Q: QuestionHello I am wondering if the Samsung 75" 9 series features 2.1 hdmi capable ports? Thank you

Asked 5 years ago by Biden2020.

Q: QuestionDoes this set "Samsung 75” Class RU9000-Series Crystal 4K UltraHD Smart TV UN75RU9000FXZA (2020 Model)" have HDMI 2.1 inputs?

Asked 5 years ago by TripleJ.

Q: QuestionWhat are dimensions and weight

Asked 5 years ago by Anonymous.

• A:Answer Hi! Here are the dimensions of the 75RU900. With stand: 66.3" x 40.5" x 14.9" (WxHxD). Without stand: 66.3" x 38" x 14.9" (WxHxD). The TV weighs 87.7 pounds with the stand and 86.2 pounds without the stand. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the reason behind more weight compared to 8 series tv

Asked 5 years ago by Anonymous.

• A:Answer Hi! Different model TVs may utilize different parts or materials along with different stands causing variances within weights, even though they are the same size. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this TV compatible with Apple HomeKit?

Asked 5 years ago by Eddy.

• A:Answer Hi Eddy! Samsung Smart TVs are compatible with Samsung SmartThings, Amazon Alexa, Google Assistant and Bixby. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionDo any of the HDMI ports support HDCP 2.2?

Asked 5 years ago by FemaleFootFetish.

• A:Answer Hi! All of the HDMI ports on the RU9000 support HDCP 2.2. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I connect mi note 10 plus with this tv?

Asked 5 years ago by Rj.

• A:Answer Hey there, Check out the SmartThings app. It should work great! -Scott

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the Manufacture warranty on this product? At Costco, it is $999 Samsung 75" - RU9000 Series - 4K UHD LED LCD TV - $65 SquareTrade Protection Plan Bundle Included Item 9975090Model UN75RU9000FXZA SquareTrade 3 Years (For TVs: $500 to $1,000)

Asked 5 years ago by FormerBestBuyCustomer.

• A:Answer Hi Laura! The RU9000 features a 3 year manufacturers warranty provided by Samsung. Check out the following link for information regarding the manufacturers warranty on the RU9000: https://www.samsung.com/us/support/service/warranty/UN75RU9000FXZA ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionWill i need a special cable other than hdmi?

Asked 5 years ago by LovingmybrandnewHPdesktop.

• A:Answer Not at all

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIs this Alexa enabled?

Asked 5 years ago by JD.

• A:Answer Hi JD! The RU9000 does not feature built in Alexa voice control. You will need an external Alexa voice assistant to connect to the TV through the Wi-Fi network, or utilize the built in Bixby voice control. ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionIs there web browsing available on this tv?

Asked 5 years ago by Maddie.

• A:Answer Yes, there is internet available

  Answered 5 years ago by thetachi15Verified Purchase

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Q: QuestionApple TV widget shows among the apps but it’s not loading. Do I have to buy the device or downloaded it? And how?

Asked 5 years ago by Sophie.

• A:Answer Hi there, Apple TV+ is available for all 2020 TV's. If you visit the app store in your Tizen operating system you will be able to re-download the app. -Scott

  Answered 5 years ago by Samsung

  
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Q: QuestionHow Far apart are the legs from the end of the display. trying to find out if this will fit on my TV stand

Asked 5 years ago by Matt.

• A:Answer Hi Matt! The leg width of the 75RU9000 is 47.3". ^Gina

  Answered 5 years ago by Samsung

  
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Q: Questionare the speakers in the back ,sides ,or Bottom

Asked 5 years ago by Anonymous.

• A:Answer Hello, The speakers on the 75RU9000 are placed on the bottom of the TV. ^Cristian

  Answered 5 years ago by Samsung

  
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Q: Questionis the crystal uhd higher or lower end compared to the regular Samsung uhd ? which tv is better the uhd UN75RU7100FXZA or the crystal RU9000 and why?

Asked 5 years ago by David.

• A:Answer Hello David, Crystal UHD is the name for Samsung 2020 4K UHD line up.The 75RU9000 will be the better option to go with. You gain Motion rate 240, which allows you to enjoy great motion clarity during fast-action moments. Perfect for gaming and watching sports. ^Cristian

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the difference between Samsung Series 8 and Series 9?

Asked 5 years ago by Boy.

• A:Answer Hi there, the RU9000 will have a better motion rate while the TU8000 will have access to more digital assistants as well as Ambient Mode to increase the functionality of your new TV. ^Scott

  Answered 5 years ago by Samsung

  
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