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Questions & Answers

Page Showing 21-34 of 34 questions
  • QuestionDo you diliver and set up

    Asked by Anonymous.

    • Answer For information on setup & installation services, please contact your local Best Buy or visit: https://www.bestbuy.com/site/tv-home-theater-services/tv-connect-setup/pcmcat1547141555465.c?id=pcmcat1547141555465 ~ Samsung Specialist

      Answered by Samsung

  • QuestionHow do I fix the closed captions being blurry? I’ve dealt with it since purchasing but really want it fixed. I can’t find anything in settings to change this display.

    Asked by ScottM.

    • Answer Scotty - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this tv have Auracast capabilities?

    Asked by Mommato4.

    • Answer Mommato4 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this samsung have a optical digital port ? QN85D NEO QLED 2024.

    Asked by mary.

    • Answer mary - Yes, the QN85D features an Optical port. ~ Samsung Specialist

      Answered by Samsung

  • Questionwhat is the size of the box it comes in?

    Asked by dj.

    • Answer dj - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Box Dimension: https://www.bestbuy.com/site/samsung-75-class-qn85d-series-neo-qled-4k-smart-tizen-tv-2024/6576434.p?skuId=6576434 ~ Samsung Specialist

      Answered by Samsung

  • Questiondoes the tv support xbox series X game play at 120HZ

    Asked by stefan.

    • Answer stefan - All 4 HDMI ports on the QN85D are capable of Auto Low Latency Mode (ALLM), Dynamic Metadata (HDR10+), Variable Refresh Rate (VRR), and 4K@120Hz. HDMI port 3 further supports eARC. ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this Samsung come with a connector box?

    Asked by Anonymous.

    • Answer The QN85D does not include/utilize a One Connect Box. ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this Samsung - 75” Class QN85D Series NEO QLED 4K Smart Tizen TV (2024) have pip?

    Asked by Hannibal.

    • Answer PiP (Picture in Picture) capability is available by using our Multi View feature. With Multi View, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main screen while also mirroring your phone to the smaller screen. When using PiP, you can select the position of the smaller screen when it’s displayed on the main screen. You can also choose the top left and top right corners, or the bottom left and bottom right corners for the smaller screen. If you don’t like where you placed the smaller screen, you can always change it later. Hope this helps! ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this tv include Samsung plus Chanel’s

    Asked by Anonymous.

    • Answer Yes, the Samsung TV Plus app comes pre-installed. ~ Samsung Specialist

      Answered by Samsung

  • QuestionIS THERE A MFG WARRANTY AND IF SO WHAT ARE THE DETAILS

    Asked by Anonymous.

    • Answer The QN85D TV is backed with a limited 1-year Manufacturer’s Warranty when purchased brand-new from an authorized dealer. You can see full details here: https://www.samsung.com/us/support/service/warranty/QN75QN85DBFXZA/ ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this tv have anti reflective glass?

    Asked by LINK.

    • Answer LINK - The QN85D offers Wide Viewing Angle, as well as Adaptive Picture technology to optimize your picture with a lighting system that automatically senses, reacts, and adjusts to the brightness of the space you're in. Starting with our S85D OLED or QN90D (55 – 85”) TV, you’ll gain Ultra Viewing Angle with Anti-Reflection technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions. ~ Samsung Specialist

      Answered by Samsung

  • QuestionHow can I make Netflix movies go full screen? I've tried every setting I can. Thanks

    Asked by Howie.

    • Answer Howie - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

      Answered by Samsung

  • QuestionHow do I I make my LG soundbar the default setting ? It’s connected via an optical cable. It reverts to the TV speaker mode every time.

    Asked by Mike.

    • Answer So I spoke with a representative from Samsung as was suggested. The representative was not much help. He suggested that I connect my soundbar to the TV using an HDMI cable. I would do that but the soundbar only has an optical port. Apparently I need a converter to go from optical to HDMI but it’s not clear to me that that would solve the problem, and more importantly, I’m not sure which one to buy. For the time being, I am going to put up with the inconvenience.

      Answered by Mike

  • QuestionDoes the QN85D have an anti-glare/anti reflection screen, as the QN90D and QN90C do?

    Asked by MarkM.

    • Answer Texasman - The QN85D offers Wide Viewing Angle, as well as Adaptive Picture technology to optimize your picture with a lighting system that automatically senses, reacts, and adjusts to the brightness of the space you're in. Starting with our S85D OLED or QN90D (55 – 85”) TV, you’ll gain Ultra Viewing Angle with Anti-Reflection technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions. ~ Samsung Specialist

      Answered by Samsung