“My tv goes into screen saver mode every minute , how do I fix this ?”
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Hi Frustrated, Thank you for sharing your experience with the Screen Saver on Samsung's S90D TV. First, we'd like you to make sure your TV is running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. Please also try turning off Data Service by going to: Settings > All Settings > Broadcasting > Data Service, then click to disable. After you've turned this off, please open/play Netflix or YouTube playback full screen. I hope the above helps. If you need further assistance, Samsung's here to help. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor
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