“I was under the impression this TV has Ambient Mode (see photo). The problem is, I can't find it! The button is not on the remote and it's not under my Home screen. How do I turn it on?”
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So I called Samsung and they could not find the ambient mode on my tv and said "sorry, looks like your tv does not have ambient mode". Are you kidding me? That's all you can do for me after false advertising! I'm very disappointed in Samsung. Buyer beware, if you want ambient mode, look elsewhere. Shame on Samsung for false advertising and not making this right. Looks like I'll have to return the samsung and start looking for a Sony or LG.
Sorry, there was a problem. Please try again later.Hi pcsos, To turn on Ambient mode, press the Home button on your remote. Then, navigate to and select Ambient Mode. It should be to the left on your Menu screen and looks like a symbol with the leaves of a flower on it. If you need more help, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8 AM – 12 AM EST, seven days a week. ~Samsung Advisor
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