“I just purchased an 85 inch Q80D tv and am pairing it with a Samsung soundbar (K550) via bluetooth that I had previously. The bluetooth drops occasionally and I have to reconnect it. Is there any reason why this is happening?”
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I've not had any issues so far.
Sorry, there was a problem. Please try again later.Hi Don - Before using Bluetooth devices, please keep in mind: 1) You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously. 2) Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be available, depending on the environment). 3) Lip-sync errors may occur. 4) The TV and Bluetooth device may disconnect, depending on the distance between them. If your issue persists, we recommend you use a wired connection. Please contact Samsung Customer Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
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