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Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - 9W Qi-Certified Fast Charge Wireless Charging Stand for iPhone/Android. It has a flashing yellow/orange light on it. Try to unplug and replug the wall charger from the wall and the back of the stand and try to see if your device will charge. If not, please reach out to us via one of the methods below. Here is a link for wall chargers and best practices. wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/ Please get in touch with us via one of the following options for further assistance: 1. Customer Care: 1800-SAMSUNG 2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/samsungsupport 4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Reference Number: 1144242036 Have a great day. ^Charles
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