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Hello there, Thank you for your review. We would love the opportunity to speak with you about this concern regarding your fridge to determine how we can best assist you with this. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144975954) when you message us to help our team pull up your information. Have a great day. ^Charles
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