Questions & Answers

Q: QuestionAfter install of a new water line and new fridge how long will it take before it will start filling the autofill pitcher?

Asked 2 years ago by Nope.

• A:Answer It will start filling within 2-3 hrs. It's the best frig we have ever had.

  Answered 2 years ago by JudySVerified Purchase

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Q: QuestionI thought I heard the air inside is recirculated and filtered. Is that true?

Asked 2 years ago by Gordo.

• A:Answer Hi Gordo, The refrigerator is equipped with Samsung's Twin Cooling Plus system. This optimizes the temperature and humidity in the fridge and freezer with independent cooling system. So, odour/smell of the fridge will not mix with the freezer and vice versa. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat colors are available?

Asked 3 years ago by Curkie.

• A:Answer Hi Curkie, We appreciate your question about the available colors this Samsung refrigerator model carries. I have listed below the available colors of the panels on this refrigerator model. a. Stainless Steel b. Tuscan Steel c. Charcoal Glass d. Matte Black Steel e. Matte Grey Glass f. White Glass g. Navy Steel h. Pink Glass i. Emerald Green Steel j. Morning Blue Glass k. Clementine Glass l. Sunrise Yellow Glass. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this make craft ice?

Asked 3 years ago by cholla.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWE just installed a new fridge. We can't get the ice maker to work. What should we do? David

Asked 3 years ago by Anonymous.

Q: QuestionCan the ice maker make crushed ice?

Asked 3 years ago by Therightbuy.

• A:Answer No

  Answered 3 years ago by FainaGVerified Purchase

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Q: QuestionDoes this refrigerator come with a filter or is that something I need to buy?

Asked 3 years ago by DOUG.

• A:Answer It comes with a filter.

  Answered 3 years ago by AnthonySVerified Purchase

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Q: QuestionWhat is the sku for the custom panel ready counter depth fridge with beverage center? I'm wanting to order the fridge but when I click on the customize option it takes away the beverage center.

Asked 3 years ago by Tucker.

• A:Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionCould you please let us know if this refrigerator is noisy. And if anyone has complained about it being noisy. Thank you.

Asked 3 years ago by Barbieadm.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer I can not hear this fridge when its running, however, if it starts to become noisy it probably needs a coil cleaning...or just do it once a week. I have 2 dogs and 2 cats so the dust flys at our house.

  Answered 3 years ago by DonL

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Q: QuestionWhen I select the counter depth model of the fridge it no longer says “beverage center” and only states “AutoFill Water Pitcher”. With the counter depth model do you only have the pitcher and no longer have the classic water dispenser?

Asked 3 years ago by Tyler.

• A:Answer Yes

  Answered 3 years ago by FainaG

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Q: QuestionIf I order a counter-depth fridge with custom colors, can I get it with the Beverage Center? It seems to change to just the AutoFill Water Pitcher when I select these options.

Asked 3 years ago by Bobby.

• A:Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the water to the ice maker filtered as well as the water to the pitcher?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by NeekoVerified Purchase

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Q: Questionwhere do I find the sizes for custom wood panels. Its confusing, I need the exact panel sizes. thanks Ole

Asked 4 years ago by Anonymous.

• A:Answer The custom panel ready feature refers to panels already provided by Samsung in different colored stainless steel or class. There is not a wood panel option.

  Answered 3 years ago by Alexie

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Q: QuestionIf we don’t have a water line for the fridge can the pitcher be filled manually?

Asked 2 years ago by Rodney.

• A:Answer Hi Rodney, No, a water line is required to dispense water into the autofill water pitcher. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionThe french doors on our Bespoke don’t close unless we manually push them closed each time. Should they close when gently swinging them to a closed position? How can we fix this issue? (Our 30” fridge door closed easily with a light swing.) Thanks.

Asked 2 years ago by Doors.

• A:Answer I just got one same issue, we have 1 touch open , but push to close Did yiu figure it out ?

  Answered 1 year ago by Anonymous

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Q: QuestionWhat does it mean by “custom panel ready?” Does it mean it already has colored panels or i should choose 4 colored panels of my choice?

Asked 4 years ago by Grace.

• A:Answer You choose the panel you want, they are sold separtely so it is an extra expense but on the plus side you have the option to change it up when you want to.

  Answered 3 years ago by MslaterVerified Purchase

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