Questions & Answers

Q: QuestionHow much ice does the ice maker produce daily?

• A:Answer The ice maker in this refrigerator produces 5.3 pounds of ice daily.

Q: QuestionAre the door panels customizable on this refrigerator?

• A:Answer Yes, you can customize the design with changeable door panels, choosing from various colors and two finishes.

Q: QuestionDoes this refrigerator have Wi-Fi connectivity?

• A:Answer Yes, it has Wi-Fi connectivity and can be controlled using the Samsung SmartThings App.

Q: QuestionCan I customize the temperature in the FlexZone Drawer?

This question was asked about the related product: Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel

• A:Answer Yes, the FlexZone Drawer offers 5 different temperature settings, ranging from refrigerator to soft freeze.

Q: QuestionDoes this Samsung refrigerator have a water filter?

This question was asked about the related product: Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel

• A:Answer Yes, the refrigerator has a water filtration system.

Q: QuestionDoes this refrigerator come with an alarm that alerts you when the door is left open?

This question was asked about the related product: Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel

• A:Answer Yes, this model features a door-open alarm.

Q: QuestionWhat is the capacity of the FlexZone Drawer?

This question was asked about the related product: Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel

• A:Answer The FlexZone Drawer has a capacity of 2.5 cubic feet.

Q: QuestionWhat type of water dispenser does this refrigerator have?

• A:Answer This refrigerator features a Beverage Center with both an internal dispenser and an auto-filling water pitcher.

Q: QuestionWhat is the capacity of the freezer?

• A:Answer The freezer has a capacity of 6.8 cubic feet.

Q: QuestionWhat type of ice does the ice maker produce?

This question was asked about the related product: Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel

• A:Answer This refrigerator has a dual auto ice maker that can make both cubed ice and Ice Bites.

Q: QuestionHow many shelves are in the refrigerator?

This question was asked about the related product: Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel

• A:Answer This refrigerator has 4 shelves.

Q: QuestionCan I customize the temperature settings in this refrigerator?

• A:Answer Yes, the FlexZone Drawer offers customizable temperature settings with 5 different options.

Q: QuestionDoes this ship with white glass panels?? It says white glass but unable to see in description

Asked 3 years ago by Best.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready

• A:Answer No panels are included. When they say white panel, it is just about the one the screen. Super bad. Misleading sale.

  Answered 3 years ago by Unhappycustomer

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Q: Questiondoes the beverage center pitcher have a filter that suppose to go on it?

Asked 3 years ago by filter.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer Hi filter, Thank you for your interest in the Water pitcher (AutoFill Pitcher) of this Samsung refrigerator model and whether a filter goes with it. The Water pitcher (AutoFill Pitcher) has 4 parts which I have listed below. 1. Lid 2. Infuser holder 3. Infuser 4. Body Water that goes into the water pitcher through the refrigerator goes through a Samsung water filter. You may put tea leaves or fruit to your taste into the infuser. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionCan you change the color of panels to a different color if you want to change the look?

Asked 3 years ago by JanS.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready

• A:Answer Yes! you even could mixed Samsung send you four free pannels

  Answered 3 years ago by Conductor2009

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Q: QuestionThe 1 review claims this does not come with panels. Can you confirm that you don’t have to order the 4 white glass panels separately

Asked 3 years ago by Amy.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready

• A:Answer It comes with panels. But Samsung had a problem with the packaging for some of them and they were missing the panels. I think the biggest issue was with the white one. If they are not with the fridge, they will order them at no cost but I’m sure that can be frustrating having to wait for the panels

  Answered 3 years ago by BoseVerified Purchase

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Q: QuestionDoes the family hub touch screen turn on when you get close to refrigeraotor ?

Asked 1 year ago by leon.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer No. You need to open The door for the hub to turn on.

  Answered 1 year ago by mszoeVerified Purchase

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Q: QuestionDoes the family hub touch screen turn off when not in use? Or is the hub screen on at all times?

Asked 2 years ago by Anonymous.

• A:Answer Greetings! We appreciate your question about whether the display of the Family Hub turns off when not in use. The display automatically turns off after a few minutes of inactivity or when left idle. Leo

  Answered 2 years ago by Samsung

  
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Q: Questioncan someone tell me ALL about the Family Hub please? is it like an ipad, or an internet browser - or both?

Asked 3 years ago by theartyst.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready

• A:Answer It’s basically a giant android tablet. Think Galaxy tablet minus a few features. It’s Alexa enabled.

  Answered 3 years ago by Devans

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