Questions & Answers

Q: QuestionHow do i replace the left door glass if it shatters ??

Asked 2 years ago by bv.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer I thought about this when I saw it in the store but since my purchase the glass seems tough and it's been banged a few times since we had it and it has Withstood the test but if this happens i'm calling Samsung for replacements. This is truly an AWESOME frig:)

  Answered 1 year ago by Awesome

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Q: QuestionI have a samsung bespoke family hub charcoal glass fridge, can I customize panels to a different color

Asked 2 years ago by JennyOrlando.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer Yes

  Answered 1 year ago by mszoeVerified Purchase

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Q: QuestionI don't have family hub right now but I'd it possible to have that feature later?

Asked 2 years ago by Anonymous.

• A:Answer As long as your fridge came with that option. If it didnt, then NO. You will have to purchase one with a built in smart hub.

  Answered 2 years ago by GreatDeal

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Q: QuestionHow do u activate for the pitcher to start getting filled up with water?

Asked 2 years ago by Jen.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer It's automatic.

  Answered 2 years ago by Anonymous

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Q: QuestionCould somebody tell me the depth measurement of the shelves inside the refrigerator on the counter depth model? I can only find the full size on display.

Asked 3 years ago by Nolarayray.

• A:Answer 14 inches

  Answered 2 years ago by Anonymous

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Q: QuestionI put a thermometer in my refrigerator and my recorded temp goes up over 40F after setting my temp at 37F. This happens every hour or two. It also goes in the colder direction by 2 to 5 F.. My old refrigerator was set at 37 and it stayed at 37F. Normal?

Asked 3 years ago by RobertsSamsungFridge.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer I did exactly the same thing with the same results. There has been no issue with spoiled food.

  Answered 2 years ago by Anonymous

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Q: QuestionIs the model# RF 23BB89008M the same as model # RF 23BB89008MAA ? If not, what is the difference please?

Asked 3 years ago by Ugino.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer Greetings, Glad you asked Ugino. Yes, RF23BB89008M and RF23BB89008MAA is a same model. Thank you for choosing Samsung and have a great day! ^ Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionI’ve asked this question before and appreciate the responses but still uncertain . I have the French door bespoke without the beverage center , there are dual ice makers in the freezer section . Wondering how it knows when the bin is full .

Asked 3 years ago by Nancy.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer When the ice bin is full the freezer will stop making ice.

  Answered 2 years ago by GreatDealVerified Purchase

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Q: QuestionIs RF23BB89008MAA Black Stainless Steel or Matte Black? I know it comes with the Black Glass panels on the upper two doors. I'm wondering on the rest of it. All of my other appliances are Samsung Black Stainless Steel.

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer No. Just the upper 2 doors

  Answered 2 years ago by GreatDealVerified Purchase

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Q: QuestionDoes the counter depth version always comes with 23 cu. ft and not 29 or 30 ?

Asked 3 years ago by ykp1.

• A:Answer That's why it's "counter depth."

  Answered 2 years ago by Anonymous

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Q: QuestionI want to know if this is finger print resistance

Asked 3 years ago by Mariecris.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer It is not. Due to lass and stainless you will see mounts of fingerprints.

  Answered 2 years ago by GreatDealVerified Purchase

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Q: QuestionWhere is the ice maker located exactly ? Above the trays or within the door ? How does it sense when the tray is full and what are the plastic slide outs over the trays . Simply a cover ?

Asked 3 years ago by Nancy.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

• A:Answer On the bottom freezer door. It is designed that way to sense if the tray is full or not. When full it stops making ice. And yes, the plastic trays are just cover to cover the ice. Plain and simple.

  Answered 2 years ago by GreatDealVerified Purchase

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Q: QuestionCan someone tell me if the hub panel can be changed out? Or is it a fixed panel?

Asked 3 years ago by Sweetclan4.

• A:Answer Fixed. That color cannot be changed once you buy it.

  Answered 2 years ago by Anonymous

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Q: Questioncan i get this unit with all stainless panels

Asked 1 year ago by slick.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - White Glass

• A:Answer I believe so

  Answered 6 months ago by SandraRVerified Purchase

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Q: QuestionDoes the Samsung - Bespoke 23 cu. feet. Counter Depth 4-Door French Door Refrigerator with Family Hub- White glass come with with the Beverage Center?

Asked 3 years ago by KRH.

• A:Answer Yes it does

  Answered 2 years ago by GreatDeal

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Q: QuestionWhat are the two holes above the family hub display? Do they serve a purpose?

Asked 1 year ago by BA.

• A:Answer Hi there, We would love to speak to you directly to further discuss your query regarding the holes above the display. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147006517, to help our team pull up your information. Have a great day! ^Chrystel

  Answered 1 year ago by Samsung

  
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