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Hello Juan, We appreciate you bringing the issue up regarding your Autofill pitcher not filling up. We are here to assist you in resolving this concern. Please follow the guide in the link below to address the issue with the pitcher. Additionally, please click on embedded links for extra support and information. Autofill water pitcher doesn't fill https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151649997) to help our team pull up your information. Thank you! ^Joshua
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