“We recently purchased this fridge but noticed it will sometimes randomly stop freezing and the ice starts to melt. We always make sure it’s been closed all the way to make sure that is not the issue. We have it set at the lowest temperature as well.”
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Hi! We have had our fridge for 9 mths and this has happened twice now. Was just looking to see if anyone else has experienced this.
Sorry, there was a problem. Please try again later.We have had a similar problem. The ice maker works but produces limited quantity. Also, items in the freezer look like they have snow on them-- generally, everything is frosty looking. Had Best Buy technician look at the problem shortly after installation and he recommended two repairs/replacements under warranty. Best Buy did not agree to both fixes so we are now back to where we started from. I love the design of the refrigerator -- best use of space in any fridge I've owned, including a Viking. But this ice and freezer issue seems to be a real miss for Samsung.
Sorry, there was a problem. Please try again later.Same problem here
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