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Hello there, Thank you for asking. Let's get the details you need. Yes, you need to use the glass panel or the Bespoke panels. We do not recommend that a cabinet maker make custom panels, as they are not compatible with Samsung Bespoke refrigerators. Here is a link for the available Bespoke Panels. Change your Samsung BESPOKE refrigerator panels https://www.samsung.com/us/support/answer/ANS00088645/ Have a great day. ^Camille
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