Questions & Answers

Q: QuestionWill the Chesapeake store deliver to Elizabeth City NC

Asked 6 months ago by buyer.

• A:Answer Yes

  Answered 6 months ago by FantasticfivedoorVerified Purchase

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Q: QuestionHas anyone seen mold come out in the auto fill pitcher?

Asked 7 months ago by Mold.

• A:Answer Greetings, The auto-fill pitcher is most likely not to develop molds in it. In case mold builds up on your water dispenser, below is the link for troubleshooting steps to solve the water dispenser issue. Kindly choose the one that matches and click the embedded words. Samsung refrigerator water dispenser issues. https://www.samsung.com/us/support/troubleshoot/TSG10003791/ Thank you and have a great day! -Ricardo

  Answered 7 months ago by Samsung

  
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Q: QuestionDoes the fridge come with water hookups/lines or will those have to be installed purchased separately?

Asked 7 months ago by Newowner.

• A:Answer No, you have to purchase your own supply line and a place to attach it.

  Answered 6 months ago by Fantasticfivedoor

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Q: Questionwhere can i find all available custom panels colors?

Asked 8 months ago by BSPOKE.

• A:Answer Hello there, Thank you for asking. Let's get the information you need. Please refer to this link to the official product page of the fridge for the available custom panel colors. Kindly choose "Customize your own." Refrigerator product page https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-stainless-steel-rf29bb8600qlaa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149224638) to help our team pull up your information. Have a great day. ^Camille

  Answered 8 months ago by Samsung

  
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Q: QuestionCan I get the bespoke 29 cu ft french door WITHOUT the beverage center.???

Asked 8 months ago by JWP.

• A:Answer Hi there, Yes, the beverage center is an option you can choose for the fridge. Have a great day. ^Charles

  Answered 8 months ago by Samsung

  
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Q: Questioncan you take off the french doors to get the item inside my house

Asked 10 months ago by blue3809.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft 4-Door French Door Smart Refrigerator with Beverage Center - Morning Blue Glass

• A:Answer Hi there, Yes, this refrigerator model can have the doors removed to ensure it fits your entrance. Have a great day, -Ernest-

  Answered 10 months ago by Samsung

  
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Q: Questionhow many evaporators does this model have

Asked 10 months ago by Boboma.

• A:Answer Hi there, This refrigerator model has two evaporators, one for the freezer and one for the refrigerator. Have a great day, -Ernest-

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes the beverage center have auto refill or just the auto refill pitcher option ??

Asked 11 months ago by broly.

• A:Answer The beverage center has an auto refill pitcher and a cold water dispenser. It also has space for beverage cans. The beverage center is a very worthwhile option.

  Answered 11 months ago by Anonymous

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Q: QuestionOnly one side of the ice maker on my 2 year old Bespoke refrigerator is producing ice. How can that be fixed?

Asked 1 year ago by Spandauer.

• A:Answer Hi there, Please ensure the ice maker in question is turned on or enabled. Please see the link and follow the instructions and hyperlinks in the link below. Turn the BESPOKE Dual Ice Maker on or off https://www.samsung.com/us/support/answer/ANS00088562/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147988064) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I purchase a Samsung Bespoke refrigerator without the panels? Specifically, the 4-door French Door fridge. We have the panels from our previous refrigerator. We may have to replace the fridge due to a power outage/surge.

Asked 1 year ago by westd.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft 4-Door French Door Smart Refrigerator with Beverage Center - Morning Blue Glass

• A:Answer Hi there, No, the unit is only offered with panels, as indicated on the main product page of the fridge in the recommended section on the right side of the page. Bespoke 4-door French Door Refrigerator (29 cu. ft.) with Beverage Center™ in Stainless Steel https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-charcoal-glass-bndl-1647380930253/ You can also reach out to BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. if they offer the unit without the panels. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147888403) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionDo any of these have white sides?

Asked 1 year ago by Tabby.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer No

  Answered 11 months ago by AnonymousVerified Purchase

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Q: QuestionHi! We are looking at purchasing the Bespoke 29 cubic feet version. Do the customizable panels fit all Bespoke models?

Asked 1 year ago by realestatekris.

• A:Answer Hi there, No,the panels are classified by 3 or 4 panel model. Please see the link for the panels available per model. https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionHow much clearance from cabinet is needed for this model?

Asked 1 year ago by Rafa.

• A:Answer Have 6 inches to the size of refrigerator.

  Answered 1 year ago by SharatMVerified Purchase

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Q: Questioncan I lock this Fridge?

Asked 1 year ago by mist.

• A:Answer Greetings, You can only lock the Samsung refrigerator's control panel to prevent changes or settings. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you buy the color panels for this fridge?

Asked 1 year ago by Anonymous.

• A:Answer Greetings, Yes, you can buy customizable panels for this model. You can choose your preferred color at the link below. https://www.samsung.com/us/refrigerators/bespoke/design-studio/?model=french&french=8600&view=color Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat are the correct •c for the freezer and fridge area

Asked 1 year ago by Samsung3232.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Greetings! To ensure optimal performance, it's crucial to set the freezer's temperature between 5 °F (-15 °C) and -8 °F (-23 °C) and the fridge's between 34 °F (1 °C) and 44 °F (7 °C). These temperatures are recommended to ensure the best performance of your appliance. Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I place custom panels that match my cabinetry on this refrigerator?

Asked 1 year ago by Sbs.

• A:Answer Greetings! No, this Samsung refrigerator model is not a built-in model that can accommodate your cabinet hardware or a panel made by your cabinet maker. The term custom panel-ready is used in this context for you to select from the available Samsung Bespoke panels. I have shared the specification sheet for this refrigerator model for your reference to the finish and color. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF29BB8600_V13.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147488118 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the interest free financing apply to open box items? Thanks

Asked 1 year ago by DanielK.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft 4-Door French Door Smart Refrigerator with Beverage Center - Morning Blue Glass

• A:Answer Hi Danny, Dear Valued Best Buy Client, To better assist you with your question about financing with open-box items, please contact Best Buy's customer service department at (888) 237-8289 they are open 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the interior steel? For Samsung bespoke beverage center fridge

Asked 1 year ago by Anonymous.

• A:Answer Greetings! We are glad to answer your question about this Samsung refrigerator model. The interior of the fridge compartment of this refrigerator model is composed of a mix of stainless steel and plastic. The back panel within the fridge compartment uses stainless steel, while the other parts of the panel are plastic. Leo

  Answered 1 year ago by Samsung

  
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