Questions & Answers
- Model:
- RF29BB8600APAA
- |
- SKU:
- 6493490
Q: QuestionHello, We can't get the autofill to work for the pitcher. We have tried many tricks/hints online and on the Samsung website, but it still isn't working. What do you suggest?
Asked by Sooks.
- A:Answer If they took the doors off the refrigerator when they delivered it, I think I have your solution on the very top, at the front of the refrigerator there are three screws holding down a lactic panel. Remove that panel. On the left side you will see wires that meet at clips. (think old style telephone jacks.) push the clips connections together even if they look like they are already connected. You may even need to put them apart and reconnect them. When installers reassembled the doors they probably failed to connect them properly.
Answered by Dawn
Q: QuestionCan you adjust the lighting brightness in the refrigerator?
Asked by Marzm.
- A:Answer Hi Marzm, for this model, the interior lighting is designed to provide clear, even visibility throughout the compartments, but brightness levels aren’t adjustable as a user setting. We’re glad we could help clarify this. Khristine Samsung Care
Answered by Samsung
Q: QuestionI have wooden floors and my fridge keeps sliding back. I had to ask my neighbor to help bring it forward. Is there a way to prevent it from sliding? Is there something to help lock the bottom pegs?
Asked by MEL.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass
- A:Answer Hi Mel, Yes, there are a few methods to prevent your fridge from sliding on wooden floors. 1. Adjust the Feet: The fridge's adjustable feet can be tightened or adjusted. Ensuring they are securely set can help stabilize the fridge. Please visit the user manual link I have shared below and turn to page 30. https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf 2. Anti-Slip Pads: You can use anti-slip pads or gripper pads. These are usually made of rubber or felt and can be placed under the fridge's feet or wheels. They provide extra friction and help keep the fridge in place. 3. Furniture Coasters: Heavy-duty furniture coasters can also be used under the fridge's feet. Make sure they are designed for the weight of your fridge and are made from a non-slip material. Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147475958 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionA review I read said that the ice maker does not shut off automatically and it will keep filling unless you turn it off manually. I can't believe this is correct. Could you let me know. if this is true?
Asked by JCS01.
- A:Answer Greetings, This ice maker has the capacity to produce 10 pounds of ice daily but can only store 2 pounds of ice at a time. It will automatically stop producing ice once the ice bucket is full. Have a great day. -John
Answered by Samsung

Q: QuestionIs Samsung offering a free set of glass panels on the bespoke 4 door French door frig?
Asked by Lenny.
- A:Answer When I bought mine a week ago I was told to go onto Samsung website and u have till end of year to file for the rebate. So I believe yes however I haven’t done it yet.
Answered by GNicol
Q: Questionwhat water filters do you get for this model
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass
- A:Answer The haf-qin filter. They last a decent amount of time. But it also depends on how hard your water is.
Answered by Anonymous
Q: QuestionThe height (top to bottom without hinge) of the stainless steel is listed as shorter than the other color options. Is this true? We have exactly 69” of clearance and need to be sure it will fit before buying.
Asked by Height.
- A:Answer Hi Height, We wish to clarify the information regarding the height (top to bottom without hinge) of this Samsung refrigerator model. Regardless of which panel this refrigerator model will come in, the height (top to bottom without hinge) is 68 7/8 inches. Leo
Answered by Samsung

Q: QuestionIf the panels won't be delivered until after the refrigerator is installed, will the refrigerator function without the panels until the panels arrive?
Asked by jj1955.
- A:Answer Yes it functions. If you bought without panels, it will just look 'industrial' till you get them :)
Answered by Milspse28
Q: QuestionDoes this refrigerator come I with both counter depth and zero clearance doors
Asked by m.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass
- A:Answer Hi m, this model offers flexibility with both counter-depth and full-depth configurations, so you can choose the option that best suits your space. For door movement, it includes hinges that allow comfortable opening near surrounding cabinets; however, it is not a zero-clearance design, and about 2.5 inches of side clearance on the hinge side is recommended. If you’re planning your layout, the dimensions and installation guide below can help ensure the right fit for your home: https://images.samsung.com/is/content/samsung/p6pim/us/rf29bb860012aa/specsheet/us-specsheet-rf29bb860012aa-553402639.pdf Glad to help shed some light on this. Khristine Samsung Care
Answered by Samsung
Q: QuestionHow much clearance is needed for the doors to open?
Asked by Anonymous.
- A:Answer Hello, When setting up your Samsung refrigerator, leave a little space on the sides so the doors can open easily. About half an inch on each side will work, but around 2 inches gives you more room to open the doors wide and reach items inside without hassle. It also helps to have a professional installer set it up, so everything is positioned properly from the start. For a closer look at measurements and spacing, you can check the full spec sheet here: https://images.samsung.com/is/content/samsung/p6pim/us/rf29bb860012aa/specsheet/us-specsheet-rf29bb860012aa-553402639.pdf Samsung values your business. Rachel Samsung Care
Answered by Samsung
Q: QuestionAre the panels a magnetic surface?
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft 4-Door French Door Smart Refrigerator with Beverage Center - Morning Blue Glass
- A:Answer Hi there, Bespoke refrigerators feature customizable door panels, and magnetic compatibility depends on the material. For this model, the panels are not designed to function as magnetic surfaces, so standard magnets may not adhere as expected. You can check out the full specs and features on the official Samsung product page here: https://www.samsung.com/us/refrigerators/french-door/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-morning-blue-glass-top-panels-and-white-glass-middle-and-bottom-panels-sku-rf29bb86004maa/ Glad to help clarify this for you. Khristine Samsung Care
Answered by Samsung
Q: QuestionCan I still get this with gray glass panels?
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft 4-Door French Door Smart Refrigerator with Beverage Center - Morning Blue Glass
- A:Answer Hi there, At the moment, gray glass panels aren’t available for this specific unit, but finishes like Morning Blue Glass, Stainless Steel, and White Glass still offer great options to match your space and style. Please note that changeable panels for Bespoke AI refrigerators will no longer be available starting July 1, 2026. If you currently own a Bespoke AI refrigerator with interchangeable panels and would like to purchase panels, please visit Samsung.com. You can also take a closer look at the model here: https://www.samsung.com/us/refrigerators/french-door/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-stainless-steel-sku-rf29bb8600qlaa/ Hope this helps! Jeffrey Samsung Care
Answered by Samsung
Q: QuestionI installed an RO system and want to bypass the carbon filter in the refrigerator. Does Samsung make a bypass or plug for this model? Can I just remove the filter?
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
- A:Answer Hi there, Yes, the filter can be removed if an RO system has been installed, and it should not affect the water being dispensed. However, it would still be helpful to have a certified technician inspect the refrigerator and perform any necessary service. We hope this addresses your question. Jeffrey Samsung Care
Answered by Samsung
Q: QuestionWhat is the width with the doors open 90 degrees
Asked by KentS.
- A:Answer Hi Sep, Having the right measurements really makes things easier when setting up the space for a new appliance. The refrigerator stays 35 3/4 inches wide, even when the doors are opened to 90 degrees. If the doors are opened wider to 125 degrees, you’ll need 58 1/2 inches of total space to allow for the door swing. You can take a quick look at page 2 of the product specifications for a visual reference: https://images.samsung.com/is/content/samsung/p6pim/us/rf29bb8600qlaa/specsheet/us-specsheet-rf29bb8600qlaa-550556412.pdf Hope this helps with your planning! Jeffrey Samsung Care
Answered by Samsung
Q: QuestionHow to turn pitcher auto-fill on?
Asked by ValJ.
This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass
- A:Answer Hi ValJ, Totally makes sense to wonder about this while getting familiar with your fridge. Glad to help. First, locate the AutoFill Pitcher button on the main control panel and turn it on to enable automatic filling of the water pitcher. For guidance, page 37 of the user manual shows the main control panel to help you find the AutoFill Pitcher button, while page 41 outlines the steps to activate the feature. User manual: https://downloadcenter.samsung.com/content/UM/202604/20260429143959486/DA68-04402B-01_FDR_RF8000B_EN_260422.pdf Thanks for trusting Samsung. Glaiza Samsung Care
Answered by Samsung
Q: QuestionIs it panel ready? If not, any models capable of having a panel added to front
Asked by A.
- A:Answer Hello A, We appreciate your interest in your Samsung refrigerator and your question about customization options. This model is part of our Bespoke lineup, which means the front panels are designed to be customizable rather than traditional panel‑ready cabinetry panels. You can change the panels using Samsung’s interchangeable Bespoke panel system and select from various available colors and finishes. You can explore the full guide here: Install your custom Samsung Bespoke refrigerator panels https://www.samsung.com/us/support/answer/ANS10006822/ Please keep this reference number for your records: 1152251350. We appreciate hearing from you, and Samsung truly values your business. Pope Samsung Care
Answered by Samsung
Q: Questiondoes the stainless steel fridge have the ability to change into the other glass colors for the doors?
Asked by shay.
- A:Answer """Hi Shay, we appreciate your interest in your Samsung refrigerator and your question about panel color options. Samsung Bespoke refrigerators are designed with interchangeable panels, allowing you to update the look including switching to available glass panel colors by replacing the existing panels with compatible Bespoke door panels. These panels can be purchased separately and installed to customize the exterior appearance. If you’d like to explore how panels can be swapped on Bespoke models, the guide below outlines the process and available options. You can explore the full guide here: Install your custom Samsung Bespoke refrigerator panels https://www.samsung.com/us/support/answer/ANS10006822/ Please keep this reference number for your records: 1152234072 Thank you for choosing Samsung as your partner for a better home. Rachel Samsung Care"
Answered by Samsung
Q: QuestionWhat’s the difference between this and the RF29BB8200QLAA?
Asked by AngryPlumber.
- A:Answer Hi there, Thank you for asking. Let’s get you the information you need. The primary difference between the Samsung refrigerator models RF29BB8600QLAA and RF29BB8200QLAA lies in the beverage center feature. For more detailed information, please visit the product page using the link provided: Bespoke 4-Door French Door Beverage Center™ | Dual Ice Maker & Flex Zone™ | 29 cu.ft.: https://www.samsung.com/us/refrigerators/french-door/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-stainless-steel-sku-rf29bb8600qlaa/ BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel: https://www.bestbuy.com/product/samsung-bespoke-29-cu-ft-4-door-french-door-smart-refrigerator-with-autofill-water-pitcher-stainless-steel/J3ZYG22F5P -Diana
Answered by Samsung
Q: Questiondoes the water have to be turned off to change out the filter
Asked by pinkpatty.
- A:Answer Greetings, Yes, the water supply line must be turned off before replacing the water filter. I’ve shared the link to guide you in replacing the water filter. Please refer to the user manual and turn to pages 66-67. User Manual (Replacement): https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1152129332) to help our team pull up your information when you message us. Have a great day. -Diana
Answered by Samsung
Q: QuestionMy fridge won't get cold and freezer doesn't work. Brand New. I dont know if its in demo mode or what but I set the temp and still not working. Please help if you know how to take it out of demo mode. Do I simply un plug it and then plug it back up?
Asked by SteelersReign.
- A:Answer Hello, Thank you for reaching out. We understand how concerning it is when a brand-new refrigerator is not cooling, and we’re happy to help. Based on your description, the refrigerator is most likely in Demo Mode (also called Cooling Off or Shop Mode). In this mode, the lights and display work, but the refrigerator and freezer will not cool. Please note that simply unplugging and plugging the refrigerator back in will not turn off Demo Mode on this model. To disable it, a specific button combination is required. You can find the step-by-step instructions in the user manual linked below. Please turn to page 42, which explains how to turn off Cooling Off mode: https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1152020655 to help our team pull up your information. Leo
Answered by Samsung
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