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Hello Gary, Thank you for contacting us. Let us help you. For tips on safely removing the bottom shelf from your refrigerator, please watch the video link below from 1:27 to 2:14 and use a mild detergent to clean it. You can also watch the full video for more detailed information on cleaning the refrigerator. How to properly deep clean the inside of your Samsung refrigerator | Samsung US https://www.youtube.com/watch?v=Zd0-HIDDrM0 Have a fantastic day. -Kimberly
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