A:AnswerHi Kate,
We are here to help you get the information that you need.
We would like to speak to you directly to gather more information about the fridge you need inside photos.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148164385), to help our team pull up your information.
Have a great day!
^Rodel
A:AnswerNo, this panel is not compatible with the fridge model provided.
Panel specs page under the "Fits Models" for more details of the compatability.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-4-door-flex-refrigerator-panel-in-grey-glass-top-panel-ra-f18duu31-aa/#specs
To check the availability and compatibility of an fridge panel, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147232522) to help our team gather your information.
Have a great day.
^Charles
A:AnswerGreetings,
Glad you asked about the price of the Bespoke panel. Yes, you will purchase it separately for 99$.
To better assist you with the installation, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
A:AnswerI had the same issue. Seems like both Bespoke and RF23A9071SG mode are same spec refrigerators, I would definitely re-order the bespoke panel of the right size rather than taking the risk of not working. I am patiently waiting for my one panel that came dented as well.
A:AnswerThanks so much for asking, NSDC! Currently we are only able to confirm compatibility with the Samsung BESPOKE panels available here: https://www.samsung.com/us/bespoke/. ^Jecca
A:AnswerThanks so much for asking, J! This model is actually a customizable panel that can be attached to refrigerator model RF23A9675* to change the appearance of the outside. The refrigerator model RF23A9675* does have a freezer compartment. ^Jecca
A:AnswerHello Youngie! We're sorry for any confusion. This product is not a refrigerator, but is actually a panel for a refrigerator. Panels can sometimes be replaced on refrigerator models to either change the exterior color, or to replace a damaged panel. ^Jecca
A:AnswerDear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
