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Questions & Answers

Your price for this item is $849.99
The comparable value price is $1,259.99
Page Showing 1-20 of 23 questions
  • Questioncan it use propane

    Asked by Anonymous.

    • Answer Greetings, Yes, this range is convertible for use on natural or propane gas. If you decide to use this range on LP gas, conversion must be made by a qualified LP installer before attempting to operate the range. Have a great day. -John

      Answered by Samsung

  • QuestionWhich Samsung griddle plates are compatible with this range?

    Asked by Griddle.

    • Answer Hi there, This range model is not designed to be compatible with a griddle plate. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150846404) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionHow to set the clock

    Asked by Anonymous.

    • Answer Good day, Thank you for contacting us. We're glad to assist. To set the clock on this range model, please refer to page 14 of the manual (link below) under "Clock" for instructions. User manual https://downloadcenter.samsung.com/content/UM/202504/20250407162301975/O_DG68-01612A-02_IB_FULL_NX9100D_EN.pdf Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionDoes this stove/oven fit flush against back wall?

    Asked by Anonymous.

    • Answer Yes, it is flush. And it has a space on the bottom back side for any protruding plugs to tuck away.

      Answered by Rinehart

  • QuestionDoes it have a warming drawer?

    Asked by skiermom1999.

    • Answer Yes, it has a warming drawer.

      Answered by Rinehart

  • QuestionWhat can I use to remove grease stains?

    Asked by Aria.

    • Answer Method All-Purpose Cleaner Spray, Pink Grapefruit

      Answered by BetsyA

  • QuestionWhat type of electrical connection is required, 110 or 220?

    Asked by KellieF.

    • Answer Kellie, the unit requires a 120v power outlet connection. Please see the specs page under the power/rating section at the link below. Specs page https://www.samsung.com/us/home-appliances/ranges/gas/bespoke-6-0-cu-ft-smart-slide-in-gas-range-with-precision-knobs-in-matte-black-steel-nsg6dg8100mtaa/#specs Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes the oven have a broiler, and if so, does it work with a gas flame or electric element?

    Asked by Tammie.

    • Answer Yes it has a broiler and it works with gas

      Answered by EsmereldaA

  • QuestionIs there a propaine conversion kit included. Or can I buy that separately. Is it convertible

    Asked by Pat.

    • Answer Comes with it

      Answered by ReneP

  • QuestionDoes this oven have a light you can use without opening the door to see in?

    Asked by Light.

    • Answer Yes

      Answered by EsmereldaA

  • QuestionDoes it have an air fryer

    Asked by Pinky.

    • Answer No, but it has higher CPU burners and a place for a griddle

      Answered by Rinehart

  • QuestionDoes it have air fryer

    Asked by Pinky.

    • Answer Hi Pinky, No, this Samsung range model does not have an air fry feature equipped. Leo

      Answered by Samsung

  • QuestionCan this be installed using existing downdraft system for old Jenn Air gas range?

    Asked by Josie.

    • Answer Hi Josie, Yes, this range uses downdraft ventilation, however, regarding the compatibility with the old Jenn Air gas range, you need to check it with a qualified technician. ^Rodel

      Answered by Samsung

  • QuestionIs this a downdraft range or do you sell one?

    Asked by Josie.

    • Answer Hi Josie, Yes, this is a downdraft range. ^Rodel

      Answered by Samsung

  • QuestionDoes the oven turn off with the timer?

    Asked by Anonymous.

    • Answer Hi there, No, the timer does not stop the cooking operation and it only gives a notification to the user that the time set has elapsed. ^Rodel

      Answered by Samsung

  • QuestionAre the knobs plastic or metal in the inside as well

    Asked by Noneya.

    • Answer Hi Noneya, Yes, The knob is made of durable plastic and metal and features a classic matte black finish that will match your range's existing aesthetic. The knob is made from durable materials and is designed for long-lasting use.  then contact samsung parts should you decide to order.  To check the availability, compatibility, and materials used for the range knob, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147647559) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • Questioncan I put it on layaway

    Asked by Anonymous.

    • Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionCan a griddle be used in the middle burner?

    Asked by Beedee82.

    • Answer Yes, it has a place and higher CPUs for a griddle to be used.

      Answered by Rinehart

  • QuestionCan the burners be lit with a match in case of a long power outage ?

    Asked by Omega1951.

    • Answer Hi Doug952, No, the burners cannot be lit with a match in case of an extended power outage. The cooktop will work even without electricity because the unit is a gas range that works manually. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147604857) to help our team pull up your information. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionIs either shelf on sliders to slide out easier

    Asked by Jan.

    • Answer Hi Jan, No, the racks included in this range model are not on sliders. However, the racks are designed to slide inside the oven for you to use. For more details on using the racks, please refer to pages 20-21 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202405/20240503154503103/01._DG68-01612A-01_IB_FULL_NX9100D_EN.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147569809) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung