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Hello Patricia, Thank you for reaching out regarding your Samsung NSE6DG8100SRAA range. Knowing how long it takes to preheat your cooktop and oven is essential for planning your cooking routine, and I’m happy to assist! Pre heating the oven should occur within 20 minutes. Do not open the door during this time. Please see the link for more details. Samsung oven temperature issues https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147732937) to help our team gather your information. Have a great day. ^Charles
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