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Page Showing 1-20 of 33 questions
  • QuestionCan I control this range with my smartphone?

    • Answer Yes, you can control this electric range using the SmartThings app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this range have hot surface indicator lights?

    • Answer Yes, this range has hot surface indicator lights.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the knobs on this range designed to prevent accidental activation?

    • Answer Yes, the precision knobs are designed to prevent accidental cooktop turn-on.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the sabbath mode available on this range?

    • Answer Yes, the sabbath mode is available on this range.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this electric range fingerprint resistant?

    • Answer Yes, this range has a fingerprint resistant finish.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the oven in this electric range?

    • Answer The oven capacity of this electric range is 6.3 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this electric range have a self-cleaning function?

    • Answer Yes, this range has both Self Clean and Steam Clean options.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is guarantee

    Asked by Anonymous.

    • Answer Good day, The Samsung warranty coverage offers 12 months of parts and labor. For more details, we shared the warranty information link below for this range model. Warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSE6DG8100SRAA Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionDoes the range have a bottom storage drawer?

    Asked by Ida.

    • Answer Hi Ida, thank you for your question about the range’s feature layout. The drawer provides convenient space for storing cookware and accessories beneath the oven. For a closer look at the product’s specifications and features, you can review the official Samsung US spec sheet here: https://images.samsung.com/is/content/samsung/p6pim/us/nse6dg8100sraa/specsheet/us-specsheet-nse6dg8100sraa-550335543.pdf For your records, your Samsung reference number is 1152277383. We value the time you took to raise your question. Khristine Samsung Care

      Answered by Samsung

  • QuestionHow do you turn on the vent on the back for this model, was using the stove and couldn’t figure out how to get the vent turned on to pull heat/steam

    Asked by DDrum.

    • Answer Greetings! We’re glad to provide clarification on this Samsung range model. The vent located at the back is designed to release heat and airflow when the oven is in use. Please note that this model does not include an exhaust system for the cooktop or stovetop. If ventilation is needed while using the stovetop, we recommend installing a range hood or an over-the-range microwave with a built-in exhaust function. Leo

      Answered by Samsung

  • QuestionI currently have a gas range and want to switch to electric. Will installation cover turning off the gas connection?

    Asked by Jackie.

    • Answer Hi Jackie, To better assist you with your inquiry about the installation process of the range and if the gas connection is included to be turned off, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

      Answered by Samsung

  • QuestionDoes this model have a convection oven?

    Asked by Maggie.

    • Answer Hi Maggie, No, this range model does not have a convection oven. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150658560) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionCan something be put on oven bottom to catch spills? Foil or some kind of mat?

    Asked by MollyB.

    • Answer MollyB, thank you for asking. Let's get the details you need. We recommend you use protective liners to catch drippings from your oven. We do not recommend you use aluminum foil because it poses a fire risk. Have a great day. ^Camille

      Answered by Samsung

  • QuestionIs the height adjustable

    Asked by Mike.

    • Answer Yes, Mike, the height of this range is adjustable. The height of the range would be 36 inches, and it can be adjusted up to 36 3/4 inches. Have a great day. ^Camille

      Answered by Samsung

  • QuestionThis work 120 or 220

    Asked by Anonymous.

    • Answer 220

      Answered by MaileiC

  • Questiondoes oven come with a broiler pan?

    Asked by snowmom.

    • Answer No, the new stove did not come with a broiler pan!

      Answered by VanessaB

  • QuestionHow can you protect the stove top surface (I.e, scratches, looking ashy and white spots)? Is there a mat you can use that’s similar to the induction stove top mat?

    Asked by Che.

    • Answer Hello Che, No, To help protect the cook top you can check page 22 of the manual under the "Protecting the cooktop" section Manual https://downloadcenter.samsung.com/content/UM/202502/20250218145818376/O_01._NZ36K7570R_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148759728) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes this have a downdraft as part of the stove?

    Asked by Russell.

    • Answer Hi Russell, No, it doesn't. However, this electric range has an oven vent located above the right rear surface unit. This area could become hot during oven use. Never block this vent or place plastic or heat-sensitive items on it. Have a great day! Chrystel

      Answered by Samsung

  • QuestionIs this an induction stove?

    Asked by Rick.

    • Answer Hi Rick, No, this isn't an induction type of stove. Have a good day! Chrystel

      Answered by Samsung

  • QuestionWhat electric range is available with the old-fashioned self-cleaning oven using high heat that turns the soil to ash? Not steam, not removable bottom tray, not Aqua-Lift, just high heat.

    Asked by Sophie.

    • Answer Hi Sophie, This range model has a self-clean feature that burns off leftover grease and residue completely or reduces them to finely powdered ash that you can wipe away with a damp cloth. The bottom tray of this range model cannot be removed and can be used for Steam Cleaning. You can explore the link below and check out our electric ranges with Self-cleaning features. Samsung ranges: https://www.samsung.com/us/home-appliances/ranges/all-ranges/?shop=Buy+Online&fuel_type=Electric&key_category_features=Self+Clean Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148345027) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung