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Questions & Answers

Your price for this item is $799.99
The comparable value price is $1,169.99
Page Showing 1-20 of 25 questions
  • QuestionHow long is guarantee

    Asked by Anonymous.

    • Answer Good day, The Samsung warranty coverage offers 12 months of parts and labor. For more details, we shared the warranty information link below for this range model. Warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSE6DG8100SRAA Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionHow do you turn on the vent on the back for this model, was using the stove and couldn’t figure out how to get the vent turned on to pull heat/steam

    Asked by DDrum.

    • Answer Greetings! We’re glad to provide clarification on this Samsung range model. The vent located at the back is designed to release heat and airflow when the oven is in use. Please note that this model does not include an exhaust system for the cooktop or stovetop. If ventilation is needed while using the stovetop, we recommend installing a range hood or an over-the-range microwave with a built-in exhaust function. Leo

      Answered by Samsung

  • QuestionI currently have a gas range and want to switch to electric. Will installation cover turning off the gas connection?

    Asked by Jackie.

    • Answer Hi Jackie, To better assist you with your inquiry about the installation process of the range and if the gas connection is included to be turned off, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

      Answered by Samsung

  • QuestionDoes this model have a convection oven?

    Asked by Maggie.

    • Answer Hi Maggie, No, this range model does not have a convection oven. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150658560) when you message us so our team can retrieve your information. Thank you. -Kimberly

      Answered by Samsung

  • QuestionCan something be put on oven bottom to catch spills? Foil or some kind of mat?

    Asked by MollyB.

    • Answer MollyB, thank you for asking. Let's get the details you need. We recommend you use protective liners to catch drippings from your oven. We do not recommend you use aluminum foil because it poses a fire risk. Have a great day. ^Camille

      Answered by Samsung

  • QuestionIs the height adjustable

    Asked by Mike.

    • Answer Yes, Mike, the height of this range is adjustable. The height of the range would be 36 inches, and it can be adjusted up to 36 3/4 inches. Have a great day. ^Camille

      Answered by Samsung

  • QuestionThis work 120 or 220

    Asked by Anonymous.

    • Answer 220

      Answered by MaileiC

  • Questiondoes oven come with a broiler pan?

    Asked by snowmom.

    • Answer No, the new stove did not come with a broiler pan!

      Answered by VanessaB

  • QuestionHow can you protect the stove top surface (I.e, scratches, looking ashy and white spots)? Is there a mat you can use that’s similar to the induction stove top mat?

    Asked by Che.

    • Answer Hello Che, No, To help protect the cook top you can check page 22 of the manual under the "Protecting the cooktop" section Manual https://downloadcenter.samsung.com/content/UM/202502/20250218145818376/O_01._NZ36K7570R_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148759728) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes this have a downdraft as part of the stove?

    Asked by Russell.

    • Answer Hi Russell, No, it doesn't. However, this electric range has an oven vent located above the right rear surface unit. This area could become hot during oven use. Never block this vent or place plastic or heat-sensitive items on it. Have a great day! Chrystel

      Answered by Samsung

  • QuestionIs this an induction stove?

    Asked by Rick.

    • Answer Hi Rick, No, this isn't an induction type of stove. Have a good day! Chrystel

      Answered by Samsung

  • QuestionWhat electric range is available with the old-fashioned self-cleaning oven using high heat that turns the soil to ash? Not steam, not removable bottom tray, not Aqua-Lift, just high heat.

    Asked by Sophie.

    • Answer Hi Sophie, This range model has a self-clean feature that burns off leftover grease and residue completely or reduces them to finely powdered ash that you can wipe away with a damp cloth. The bottom tray of this range model cannot be removed and can be used for Steam Cleaning. You can explore the link below and check out our electric ranges with Self-cleaning features. Samsung ranges: https://www.samsung.com/us/home-appliances/ranges/all-ranges/?shop=Buy+Online&fuel_type=Electric&key_category_features=Self+Clean Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148345027) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionDoes this range have a built-in Air Fryer?

    Asked by RafaelL.

    • Answer This one, no. But Samsung does work this model with a built-in air fryer.

      Answered by ElsymarieM

  • QuestionWhat Ranges is the Samsung 2.1 CuFt OVer the Range Microwave, Model: ME21DG6300SRAA with SKU: ME21DG63300SSSR compatible with to turn on and of the extractor automatically?

    Asked by Anonymous.

    • Answer Hello, We'll gladly provide the details you need. Any range/cooktop with Bluetooth is compatible with a range hood with Bluetooth for syncing as most Samsung over-the-range microwaves only have Wi-Fi capabilities. Thank you. -Angelica

      Answered by Samsung

  • QuestionHow do I know which Ranges are compatible with my smart microwave so that the extractor starts or operated when I turn on the range?

    Asked by Anonymous.

    • Answer Greetings, To determine which ranges are compatible with your smart microwave, the model and the brand of the range are needed. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147944448) to help our team pull up your information when you message us. Thank you. -Ricardo

      Answered by Samsung

  • QuestionWill this oven fit in 30 inch wide opening?

    Asked by Skip.

    • Answer Yes

      Answered by GhouseM

  • QuestionWhere is the ventilation?

    Asked by jj.

    • Answer Hi jj, The cooling vents are located at the back of the oven range. This area could become hot during oven use. ^Rodel

      Answered by Samsung

  • QuestionHi, how many minutes it needs to pre-heat the cooktop and the oven? Thanks, Patricia

    Asked by Anonymous.

    • Answer Hello Patricia, Thank you for reaching out regarding your Samsung NSE6DG8100SRAA range. Knowing how long it takes to preheat your cooktop and oven is essential for planning your cooking routine, and I’m happy to assist! Pre heating the oven should occur within 20 minutes. Do not open the door during this time. Please see the link for more details. Samsung oven temperature issues https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147732937) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs the largest burner 11" or greater?

    Asked by burnersize.

    • Answer Hi there, No, the biggest burners are the left and front burners, 6"/9" in size. Please reference the 8th picture of the range and the Specs section on the product page. Product page https://www.samsung.com/us/home-appliances/ranges/electric/bespoke-6-3-cu-ft-smart-slide-in-electric-range-with-precision-knobs-in-stainless-steel-nse6dg8100sraa/#specs Have a great day. ^Aloe

      Answered by Samsung

  • QuestionWhy is this called "bespoke". I think I remember Samsung fridges that had "bespoke" changeable faceplates. This oven does not have that, so what, exactly, is this called "bespoke"? I don't get it.

    Asked by MichaelF.

    • Answer Hi MichaelF, This range model's Bespoke design gives your kitchen a premium look with a contemporary Bespoke design and a recessed handle that suits your style and elevates your home. You can check the link below to learn more about the model's features. Specification sheets: https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/electric/nse6dg8100sraa/pdf/NSE6DG8100_Electric_V6.pdf Have a great day, -Ernest-

      Answered by Samsung