“Most wood floor manufacturers caution against using motorized brush heads that may scratch the wood. Is this an issue with this vacuum?”

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• Greetings! We appreciate your question about this Samsung vacuum cleaner and its motorized brush head. This vacuum model has an accessory that is optimized to clean a variety of floor surfaces from carpet to hard floors to tile. This vacuum model with the use of its Jet Dual Brush may scratch your floor. Leo

  Answered by Samsung 2 years ago

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• I haven’t had a single issue. It goes from hardwood to medium pile rug and back to tile with no issue.

  Answered by Barak 2 years ago

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