“I've heard that the Samsung Family Hub refrigerators have had issues with the auto ice makers freezing up and/or breaking within a year of purchase. Has Samsung done anything to correct this issue?”
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No. They have not done anything. My refrigerator is only 15 months old. The ice maker started leaking and then a noticed the temperature in the freezer was rising. The refrigerator temp was also rising. After a day my food was defrosting because the freezer temp reached 34 degrees and the refrigerator was 57 degrees. I called SAMSUNG and they had their service arm schedule me out 3 weeks. I asked if i could have another repair service look at my refrigerator sooner and they said NO. Having anyone else trying to repair the product would void the warranty. I had to pitch out almost $500 worth of food. If I were you, I would NOT buy a SAMSUNG refrigerator.
Sorry, there was a problem. Please try again later.No, they have not. It seems the class action lawsuit is sill ongoing and Samsung refuses to issue a recall.
Sorry, there was a problem. Please try again later.Bought our French Door model in 2014, issues with deli drawer frozen, water leaking under drawer, temperature in Frig. Is now 59! From reading reviews, we are hesitant to spend more money on repairs.
Sorry, there was a problem. Please try again later.I called, they sent a technician the next day. Best part- NOFEE.
Sorry, there was a problem. Please try again later.My ice maker freezes up, and I have to blow dry the area, let ice cubes drop into a bowl, and repeat once per week. Samsung is horrible to let this happen. You spend over 4k to defrost the ice just like people did in the 1950's.
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