Questions & Answers

Name: Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel
Brand: Samsung
SKU: 4892510
Price: 2799.99 USD
Rating: 4.5 (569 reviews)

Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel

Model:: NX58K9850SG; |
SKU:: 4892510

User rating, 4.5 out of 5 stars with 569 reviews.

Highly rated by customers for:

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Page Showing 81-100 of 135 questions

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QuestionAre the control knobs plastic that looks like stainless steel or actually stainless steel/metal?
Asked 7 years ago by Knobs.
- Answer Hello Knobs! The knobs are made out of plastic, with a stainless steel coating. ^Penny
  Answered 7 years ago by Samsung
  Answer this question
QuestionI am considering importing this model to Perú, we use 60hz here. I see many products in our market (viking, etc) that are 50Hz and work ok. I saw a previous question regarding using this model in Europe and your answer was NO. Pls explain why txs
Asked 7 years ago by radiocolan.
- Answer Hey radiocolan, This unit is designed to work on 120V only, that's the reason why they will not work in Europe or Perú as the electrical voltage supplied there is 220V. ^Joan
  Answered 7 years ago by Samsung
  Answer this question
QuestionIf I purchase this slide-in range and the gas hose kit from Best Buy, will Best Buy install the hose?
Asked 7 years ago by Robert.
- Answer When I purchased this range and bought the kit separately, the installer installed their own hose which was better at no extra cost. I then returned the kit I purchased and got a refund.
  Answered 7 years ago by Michpinoy
  Answer this question
QuestionDuring Hurricane Sandy we went two weeks with no electricity but were able to use the gas stove by lighting it manually. Can the Samsung be used when the gas is flowing but the electricity is off?
Asked 7 years ago by RDB.
- Answer Yes with a long lighter
  Answered 6 years ago by TMAR
  Answer this question
QuestionI have a new 2017 (Nov) Samsung Induction slide in range. I am replacing my existing stove so the granite is already in place. I need the filler kit for the back. The one that came with the range leaves gaps on either end. Any suggestions?
Asked 7 years ago by Bev.
- Answer Depending on the size of the gap.... 1) Use black silicone, let it fully cure then use a new razor blade to cut it off flat. 2) Make a piece of sheet metal at each end paint it same color and use thin double stick tape to hold in place.
  Answered 7 years ago by hdtrvlr
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QuestionWhere on the stove is the gas line location? The plumber is asking
Asked 8 years ago by LB30360.
- Answer Trying to remember. Definitely low in the back either lower middle or lower left if you’re facing the range
  Answered 6 years ago by JoeyTsunami
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QuestionIs the blue light on the knob or on the frame of the unit
Asked 8 years ago by Shopper.
- Answer On the knob only. No light on the door frame.
  Answered 8 years ago by Doug
  Answer this question
QuestionIs this range 30 or 36" width?
Asked 8 years ago by Val.
- Answer Hi Val, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel The width of this range is 29 15/16 inches. I have shared the user manual link below. Please access the link and turn to page 13 for the complete dimension of the range. https://downloadcenter.samsung.com/content/EM/201903/20190314212140953/Install_NX58K9850SS_DG68-00780A-07_EN-MES-CFR_WEB.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144440385 Leo
  Answered 3 years ago by Samsung
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QuestionWhat is Maximum Height? coz my counter top 36.5"H
Asked 8 years ago by Adam.
- Answer Hi Adam. Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range on what is the maximum height. Regarding your concern, the range has a maximum height of 37 3/16" H. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/ranges/gas/nx58k9850ss-slide-in-gas-flex-duo-range-with-dual-door-stainless-steel-nx58k9850ss-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number:1144430775 ^Camille
  Answered 3 years ago by Samsung
  Answer this question
QuestionDoes it come with a filler kit?
Asked 8 years ago by Barb.
- Answer Hi Barb, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. Yes, the range comes with a filler kit. I have shared the installation link below. Please access the link and turn to page 11 to learn what is included with the range. https://downloadcenter.samsung.com/content/EM/201903/20190314212140953/Install_NX58K9850SS_DG68-00780A-07_EN-MES-CFR_WEB.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144433213 Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionSince the oven uses electricity, do I need to have a 220 V plug available? or is a simple 110V enough?
Asked 8 years ago by Mario.
- Answer Hi Mario. Thank you for reaching out regarding Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range if you need a 220 V plug or 110. Regarding your concern, it would be 120 V. I suggest you check this link to your user manual for assistance. Please go to page 9. https://downloadcenter.samsung.com/content/UM/202103/20210308174431763/NX58K9850SS_AA_DG68-00779A-11_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144431169 ^Camille
  Answered 3 years ago by Samsung
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QuestionIf installing this unit into an island would one need an overhead vent or would a downdraft vent function just as well?
Asked 8 years ago by paintlady.
- Answer I reccomend overhead unless you have a very powerful down draft.
  Answered 6 years ago by hdtrvlr
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QuestionHi can i use it in europe is it the power 50/60hrz or juste 60 Thank x
Asked 8 years ago by Abdel.
- Answer No, it cannot be used.
  Answered 8 years ago by CommunityAnswer
  Answer this question
QuestionDoes it come with a conversion kit for LP gas? Can it be converted to LP?
Asked 8 years ago by Jatho.
- Answer Jatho, the unit can be converted. Here a copy of the installation guide with all information needed: http://downloadcenter.samsung.com/content/EM/201704/20170407153021389/Install_NX58K9850SS_DG68-00780A-03_EN-MES-CFR.pdf ^Heath
  Answered 8 years ago by Samsung
  Answer this question
QuestionDoes the screen/buttons that controls the oven have any sort of child safety feature or lock ? Thanks
Asked 8 years ago by Natt.
- Answer Hi Natt, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. The range is not equipped with a child-lock system. Feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared the user manual link below for you to learn what the range is capable of and its features. https://downloadcenter.samsung.com/content/UM/202103/20210308174431763/NX58K9850SS_AA_DG68-00779A-11_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144442509 Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionDoes this range have the quick boil function?
Asked 8 years ago by Anonymous.
- Answer due to the nature of gas vs. electric, I don't feel this has the "quick boil" feature of electric ranges. It does, however, have a very large burner on the front that is a dual heating burner that will boil water quickly, but only for a pan whose bottom fits it.
  Answered 8 years ago by Etnadian
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QuestionDoes this range come in white?
Asked 8 years ago by Smartymartie.
- Answer NO.
  Answered 8 years ago by Cherie
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QuestionCan the stovetop burners be lit with a match and used in the event of a power failure. Is there any way to use the oven in the event of a power failure?
Asked 8 years ago by ThinkingAhead.
- Answer Both the stove top and over have electronic ignition so when the power goes out you have to light with a match. You can light the top burners but I don't believe you can light the stove, it wouldn't maintain it's temp. because it would need to relight and without power it would not be able to do that. Hope that has answered your question.
  Answered 8 years ago by Betty
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Questionthis gas stove can use natural gas or propane as in flex?
Asked 9 years ago by Alex.
- Answer This can be used in that manner.
  Answered 9 years ago by CommunityAnswer
  Answer this question
QuestionThe installation manual says I need a 40AMP breaker. What for? it's all gas, excepting the fans. 40 Amps is for the dual fuel I suspect.
Asked 9 years ago by DB1.
- Answer I have the gas stove and the electric portion of the stove is regular 15 or 20 amp breaker.
  Answered 8 years ago by steve
  Answer this question

Showing 81-100 of 135 questions

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Questions & Answers

Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel

Q: QuestionAre the control knobs plastic that looks like stainless steel or actually stainless steel/metal?

Q: QuestionI am considering importing this model to Perú, we use 60hz here. I see many products in our market (viking, etc) that are 50Hz and work ok. I saw a previous question regarding using this model in Europe and your answer was NO. Pls explain why txs

Q: QuestionIf I purchase this slide-in range and the gas hose kit from Best Buy, will Best Buy install the hose?

Q: QuestionDuring Hurricane Sandy we went two weeks with no electricity but were able to use the gas stove by lighting it manually. Can the Samsung be used when the gas is flowing but the electricity is off?

Q: QuestionI have a new 2017 (Nov) Samsung Induction slide in range. I am replacing my existing stove so the granite is already in place. I need the filler kit for the back. The one that came with the range leaves gaps on either end. Any suggestions?

Q: QuestionWhere on the stove is the gas line location? The plumber is asking

Q: QuestionIs the blue light on the knob or on the frame of the unit

Q: QuestionIs this range 30 or 36" width?

Q: QuestionWhat is Maximum Height? coz my counter top 36.5"H

Q: QuestionDoes it come with a filler kit?

Q: QuestionSince the oven uses electricity, do I need to have a 220 V plug available? or is a simple 110V enough?

Q: QuestionIf installing this unit into an island would one need an overhead vent or would a downdraft vent function just as well?

Q: QuestionHi can i use it in europe is it the power 50/60hrz or juste 60 Thank x

Q: QuestionDoes it come with a conversion kit for LP gas? Can it be converted to LP?

Q: QuestionDoes the screen/buttons that controls the oven have any sort of child safety feature or lock ? Thanks

Q: QuestionDoes this range have the quick boil function?

Q: QuestionDoes this range come in white?

Q: QuestionCan the stovetop burners be lit with a match and used in the event of a power failure. Is there any way to use the oven in the event of a power failure?

Q: Questionthis gas stove can use natural gas or propane as in flex?

Q: QuestionThe installation manual says I need a 40AMP breaker. What for? it's all gas, excepting the fans. 40 Amps is for the dual fuel I suspect.

Top Rated

QuestionAre the control knobs plastic that looks like stainless steel or actually stainless steel/metal?

QuestionI am considering importing this model to Perú, we use 60hz here. I see many products in our market (viking, etc) that are 50Hz and work ok. I saw a previous question regarding using this model in Europe and your answer was NO. Pls explain why txs

QuestionIf I purchase this slide-in range and the gas hose kit from Best Buy, will Best Buy install the hose?

QuestionDuring Hurricane Sandy we went two weeks with no electricity but were able to use the gas stove by lighting it manually. Can the Samsung be used when the gas is flowing but the electricity is off?

QuestionI have a new 2017 (Nov) Samsung Induction slide in range. I am replacing my existing stove so the granite is already in place. I need the filler kit for the back. The one that came with the range leaves gaps on either end. Any suggestions?

QuestionWhere on the stove is the gas line location? The plumber is asking

QuestionIs the blue light on the knob or on the frame of the unit

QuestionIs this range 30 or 36" width?

QuestionWhat is Maximum Height? coz my counter top 36.5"H

QuestionDoes it come with a filler kit?

QuestionSince the oven uses electricity, do I need to have a 220 V plug available? or is a simple 110V enough?

QuestionIf installing this unit into an island would one need an overhead vent or would a downdraft vent function just as well?

QuestionHi can i use it in europe is it the power 50/60hrz or juste 60 Thank x

QuestionDoes it come with a conversion kit for LP gas? Can it be converted to LP?

QuestionDoes the screen/buttons that controls the oven have any sort of child safety feature or lock ? Thanks

QuestionDoes this range have the quick boil function?

QuestionDoes this range come in white?

QuestionCan the stovetop burners be lit with a match and used in the event of a power failure. Is there any way to use the oven in the event of a power failure?

Questionthis gas stove can use natural gas or propane as in flex?

QuestionThe installation manual says I need a 40AMP breaker. What for? it's all gas, excepting the fans. 40 Amps is for the dual fuel I suspect.