1-1 of 1 Answer
Hi Confused, Thanks for the question. Each burner on your NX58J7750SS has an adjustable flame height, with the "Low" to "High" range varying based on the maximum BTUs for that burner. It's important that the burners be adjusted by the qualified installer to ensure the appropriate flame color and height so the gas can burn safely and efficiently regardless of the knob setting. I'd suggest contacting your installer to confirm whether this was done when yours was installed. - Ms. Samsung
Sorry, there was a problem. Please try again later.
