Questions & Answers

Name: Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Double Oven Dual Fuel Convection Range
Brand: Samsung
SKU: 4291282
Price: 2699.99 USD
Rating: 4.5 (81 reviews)

Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Double Oven Dual Fuel Convection Range

Model:: NY58J9850WS; |
SKU:: 4291282

User rating, 4.5 out of 5 stars with 81 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 101 questions

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QuestionWhat is the factory warranty on this range?
Asked 7 years ago by dave.
- Answer Hi Dave. The factory warranty on this range is (1) Year Parts and Labor. ^Gaby
  Answered 7 years ago by Samsung
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QuestionHI, very interented and buy this beatiful range, Does the nobs lights on , when you turn it on ?
Asked 7 years ago by Lady.
- Answer No, the lights of the nobs won't turn on when you turn on the oven.
  Answered 7 years ago by CommunityAnswer
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QuestionWhy does the oven take so long to re-heat to the same temperature when it's just been turned off? Need to cook an additional 10 minutes, have already waited 15 mins for the oven to reach 375 again although I turned it back on immediately.
Asked 7 years ago by Mimi.
- Answer Hi Mimi, we understand your concerns with the Range. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
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QuestionWe tiled upon tile, raising our floor up about 5/8th of an inch. The lowest this range will go is 36 3/8" leaving a half inch gap.between the overhanging lip and being flush on the countertop. Any suggestions on how to lower about half an inch?
Asked 7 years ago by SkyPilot.
- Answer Can you chip out the top layer of tile under the stove?
  Answered 7 years ago by Anonymous
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QuestionWhat is the depth to the end of the front knobs/controls and the depth to the end of the door handles? The spec sheet states 26.4", but that must be to the front of the unit, not the controls.
Asked 7 years ago by Milopalmer.
- Answer The stove measures 28 7/8 inches from back of filler strip to front of handles.
  Answered 7 years ago by BittyLover
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QuestionI've been considering buying the Samsung Chef Collection Dual Fuel Range NY58J9850WS/AA. In the Specs it states grates are made of "Other" Can you tell me what that is? I understand that cast iron is much stronger/preferred.
Asked 7 years ago by CarolD.
- Answer Hello CarolD, I have attached a link below to extended specifications, you will find more information regarding the grates here. https://www.samsung.com/us/home-appliances/ranges/dual-fuel/ny58j9850ws-slide-in-dual-fuel-range-with-flex-duo-and-dual-door-ny58j9850ws-aa/?redir=NY58J9850WS#specs ^Britt
  Answered 7 years ago by Samsung
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QuestionWhere do the electric and propane come into the oven. At the back, if so where on the back, or under the bottom of the range
Asked 7 years ago by Sue.
- Answer They hook up at the very bottom of the range so it could also be from the side at the very bottom of the range.
  Answered 7 years ago by sherill
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QuestionReviews look great. I have been advised by several businesses to NOT purchase Samsung. Can someone owning this range for longer period of time provide review? Repairs a problem??
Asked 7 years ago by Phyl.
- Answer We have owned this range for more than 18 months and love it. We have not had any issues with the range only great success. The burners cook hot, but we are on propane. I just self cleaned my oven and it did a good job. Scheduled it for 2:00 am so it wouldn't heat up the house.
  I would recommend:
  - Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Double Oven Dual Fuel Convection Range
    User rating, 4.51 out of 5 stars with 81 reviews.
  Answered 7 years ago by Nonna
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QuestionMose recipes suggest reducing temperatures 25 degrees if convection baking. Some ovens do this automatically. Is this a feature or should I manually reduce the input? How should I adjust cook times when using convection bake or convection roast?
Asked 7 years ago by Wisconsin.
- Answer The oven does this automatically and I wish I could turn it off, but since I can't I just set it 25 degrees higher than I want. I've had convection ovens since they first came out in the early '80s. My recipes have been adjusted to compensate for convection by time not by temperature. I find this a more accurate method and I get the advantage of shorter cook times.
  Answered 7 years ago by dsgn2mfg
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QuestionDoes this model have sealed burners?
Asked 7 years ago by 2ManyPetz.
- Answer The burners are not sealed. They come apart easily to clean.
  Answered 7 years ago by sherill
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QuestionDoes anyone know if Samsung is going to make this range in a 36 inch model?
Asked 7 years ago by bessoncape.
- Answer They used to but stopped and now it is only available in the chef collection range.
  Answered 6 years ago by noah
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QuestionCan this model be Freestanding? We presently have a Freestanding; can a slide in be used in this space? What is the difference between slide-in and freestanding? Thank you.
Asked 7 years ago by Bev.
- Answer The main differences are: a slide in has unfinished sides that are plain black metal and it has no raised piece on the back edge of the unit. You could put on stainless or aluminum sides but a free standing has that already. P.S. It's a great unit.
  Answered 7 years ago by JimmyD78
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QuestionThe install manual states a 40 amp circuit breaker and five pages down it states 20 amp circuit. Shouldn't it be the same?
Asked 7 years ago by Samson.
- Answer Waiting on A/C electrician for hook up, he told me 40 amp.
  Answered 7 years ago by Steve
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QuestionHi will this oven work in the U.K. On 220 volts.
Asked 8 years ago by Zari.
- Answer we ran for my house a 4 wires circuit. 2 . 110 volts (#8 wire)) 1. Neutral wire (#8 wire) 1. ground wire (# 10 gauge)
  Answered 7 years ago by immer
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QuestionAre there any plans to get this model in black stainless steel?
Asked 8 years ago by CPUGuy.
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QuestionWhat are the dimensions?
Asked 8 years ago by constar.
- Answer The dimensions of the product are as follows: 29.9 x 36.25 x 26.5 inches.
  Answered 8 years ago by CommunityAnswer
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QuestionWHAT IS THE DIFFERENCE BETWEEN THE CHEFS COLLECTION ON THE STANDARD?
Asked 8 years ago by PAM.
- Answer I was told to get gas burners and electric ovens the only way was the chef collection was dual fuel.
  Answered 8 years ago by Bunny
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QuestionAre there locking controls on the knobs for child proofing?
Asked 8 years ago by MJ.
- Answer There are no child proofing provisions. If (anyone) turns the knob, the burner lights soon after.
  Answered 8 years ago by Rodd
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QuestionDoes the convection fan or cooling fan make noise?
Asked 9 years ago by Anonymous.
- Answer It is not that noisy. We just did on turkey for Thanksgiving and it worked great. We really like the dual fuel for cooking. Very satisfied with our purchase.
  Answered 9 years ago by Yargie
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QuestionDoes this range have a broiler?
Asked 9 years ago by Hatsy.
- Answer Yes. It has Hi and Lo settings.
  Answered 8 years ago by Adriana
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Showing 61-80 of 101 questions

Questions & Answers

Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Double Oven Dual Fuel Convection Range

Q: QuestionWhat is the factory warranty on this range?

Q: QuestionHI, very interented and buy this beatiful range, Does the nobs lights on , when you turn it on ?

Q: QuestionWhy does the oven take so long to re-heat to the same temperature when it's just been turned off? Need to cook an additional 10 minutes, have already waited 15 mins for the oven to reach 375 again although I turned it back on immediately.

Q: QuestionWe tiled upon tile, raising our floor up about 5/8th of an inch. The lowest this range will go is 36 3/8" leaving a half inch gap.between the overhanging lip and being flush on the countertop. Any suggestions on how to lower about half an inch?

Q: QuestionWhat is the depth to the end of the front knobs/controls and the depth to the end of the door handles? The spec sheet states 26.4", but that must be to the front of the unit, not the controls.

Q: QuestionI've been considering buying the Samsung Chef Collection Dual Fuel Range NY58J9850WS/AA. In the Specs it states grates are made of "Other" Can you tell me what that is? I understand that cast iron is much stronger/preferred.

Q: QuestionWhere do the electric and propane come into the oven. At the back, if so where on the back, or under the bottom of the range

Q: QuestionReviews look great. I have been advised by several businesses to NOT purchase Samsung. Can someone owning this range for longer period of time provide review? Repairs a problem??

Q: QuestionMose recipes suggest reducing temperatures 25 degrees if convection baking. Some ovens do this automatically. Is this a feature or should I manually reduce the input? How should I adjust cook times when using convection bake or convection roast?

Q: QuestionDoes this model have sealed burners?

Q: QuestionDoes anyone know if Samsung is going to make this range in a 36 inch model?

Q: QuestionCan this model be Freestanding? We presently have a Freestanding; can a slide in be used in this space? What is the difference between slide-in and freestanding? Thank you.

Q: QuestionThe install manual states a 40 amp circuit breaker and five pages down it states 20 amp circuit. Shouldn't it be the same?

Q: QuestionHi will this oven work in the U.K. On 220 volts.

Q: QuestionAre there any plans to get this model in black stainless steel?

Q: QuestionWhat are the dimensions?

Q: QuestionWHAT IS THE DIFFERENCE BETWEEN THE CHEFS COLLECTION ON THE STANDARD?

Q: QuestionAre there locking controls on the knobs for child proofing?

Q: QuestionDoes the convection fan or cooling fan make noise?

Q: QuestionDoes this range have a broiler?

QuestionWhat is the factory warranty on this range?

QuestionHI, very interented and buy this beatiful range, Does the nobs lights on , when you turn it on ?

QuestionWhy does the oven take so long to re-heat to the same temperature when it's just been turned off? Need to cook an additional 10 minutes, have already waited 15 mins for the oven to reach 375 again although I turned it back on immediately.

QuestionWe tiled upon tile, raising our floor up about 5/8th of an inch. The lowest this range will go is 36 3/8" leaving a half inch gap.between the overhanging lip and being flush on the countertop. Any suggestions on how to lower about half an inch?

QuestionWhat is the depth to the end of the front knobs/controls and the depth to the end of the door handles? The spec sheet states 26.4", but that must be to the front of the unit, not the controls.

QuestionI've been considering buying the Samsung Chef Collection Dual Fuel Range NY58J9850WS/AA. In the Specs it states grates are made of "Other" Can you tell me what that is? I understand that cast iron is much stronger/preferred.

QuestionWhere do the electric and propane come into the oven. At the back, if so where on the back, or under the bottom of the range

QuestionReviews look great. I have been advised by several businesses to NOT purchase Samsung. Can someone owning this range for longer period of time provide review? Repairs a problem??

QuestionMose recipes suggest reducing temperatures 25 degrees if convection baking. Some ovens do this automatically. Is this a feature or should I manually reduce the input? How should I adjust cook times when using convection bake or convection roast?

QuestionDoes this model have sealed burners?

QuestionDoes anyone know if Samsung is going to make this range in a 36 inch model?

QuestionCan this model be Freestanding? We presently have a Freestanding; can a slide in be used in this space? What is the difference between slide-in and freestanding? Thank you.

QuestionThe install manual states a 40 amp circuit breaker and five pages down it states 20 amp circuit. Shouldn't it be the same?

QuestionHi will this oven work in the U.K. On 220 volts.

QuestionAre there any plans to get this model in black stainless steel?

QuestionWhat are the dimensions?

QuestionWHAT IS THE DIFFERENCE BETWEEN THE CHEFS COLLECTION ON THE STANDARD?

QuestionAre there locking controls on the knobs for child proofing?

QuestionDoes the convection fan or cooling fan make noise?

QuestionDoes this range have a broiler?