“I have a new Samsung Flex Duo Free Standing Induction Range. When I press the dial on the display, the upper and lower oven buttons don't light up. When when I press them, nothing happens. How do I turn on and control the upper and lower ovens?”
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Hi Jill, This is very interesting. Thank you for bringing it to our attention. We appreciate that you raised this question regarding the range. Here is the link on how to maximize the twin cooking mode for the oven. Twin cooking mode temperature setting ranges on page 29 Oven rack positions (twin mode) 30 https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144839173) to help our team pull up your information. Have a great day. ^Charles
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