“our stove top seems to always be on high once it is hot you cannot turn it to low or simmer. The eye will not cool off at all. My wife is always fussing about it. VERY DISSATISFIED!”
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I'm happy to help with this, puddycatx3! I'm providing this link (https://bit.ly/3vXoXzK) to an easy to follow troubleshooting guide. It can walk you through what steps to take if the cooktop is not heating properly. ^Jecca
Sorry, there was a problem. Please try again later.I have noticed that it is difficult to cool down the burners. Keeping things on low is definitely a problem. Another thing is that , though I love the oven design, the upper oven is very hot at the top of the cavity and things brown on top without cooking on the bottom, and the bottom oven doesn't seem to be as hot as you set it for. There needs to be a better partition between the top and bottom oven, as the heat "bleeds" from one to the other.
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