“Hot surface indicator has stayed on for about 6 months now. Just found out left rear burner is warm despite being off (not noticed until today). The burner was used a couple of days ago and works fine. What is causing it to stay warm?”
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Hi Sassy! We're sorry to hear you're experiencing these issues with your range. We would love to speak with you directly to determine the best resolution for you. Please reference ticket number 1143664771, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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