“Why can you not use cast iron pans on the stove? I was told that you cannot use cas iron pans on the stove? Is this a true statement and why? I”
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Hi Judy. Thank you for reaching out regarding your Samsung - Flex Duo™ 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range; why can you not use cast iron pans on the stove. Regarding your concern, it can be very damaging to ceramic cooktops if slid across the surface, so if you use it, handle it with care. I suggest you check this link to assist you further. Best cookware to use on your Samsung cooktop https://www.samsung.com/us/support/answer/ANS00045483/ Also, I have included your user manual for assistance. Please go to page 24. https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144403069 ^Camille
Sorry, there was a problem. Please try again later.Hi Judy, Cast iron could scratch the ceramic glass cook top. I'd suggest referring to the section in the User Manual, which can be downloaded as a pdf file from Samsung's website, for advice on selecting the proper cookware. Thank you, Ms. Samsung
Sorry, there was a problem. Please try again later.My guess would be that they are too harsh on the cook top and it will scratch. This is a black cook top and any scratches / marrs will show.
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