Questions & Answers

Q: QuestionDoes this work on Verizon Prepaid in the US?

Asked 2 years ago by Shep24.

• A:Answer Salutations Shep24, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy A14 5G. The advertised Galaxy A14 5G's compatible carriers are AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Total by Verizon, US Cellular, and Verizon. If you have any additional questions for us, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionI bought this phone last month and have already used 3.5 GB of RAM...I'm not tech savvy, am I going to run out of RAM? Will my phone still be usable? Can I expand the RAM? If so, how? Thank you

Asked 2 years ago by Matthew.

• A:Answer Thank you for reaching out to us for assistance, Matthew. Our goal is to ensure that our customers get the best out of their devices. We see that you are reaching out regarding the RAM on your Galaxy A14. This device has a maximum RAM of 4 Gigabytes. You can stay on top of your device's performance with the Device Care feature. It offers an overview of your battery, storage, and RAM, and allows you to automatically optimize your phone or tablet for improved performance and speed. We recommend doing so to keep your device running smoothly and efficiently. If you have any other questions, please let us know at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this devise an Android or an iPhone

Asked 2 years ago by Menchett.

• A:Answer Android

  Answered 2 years ago by Danl

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Q: QuestionCan this be activated in store with Google Fi?

Asked 2 years ago by ThriftyGuy.

Q: QuestionNeed assistance to unlock screen on this device, unable to use Google account. I called the store number, no help. Thanks

Asked 2 years ago by Sweet.

Q: QuestionAccording to the Samsung website, the subset of the A14 5G phones of model number SM-A146UZKDXAA is dual SIM. However, the listing here on Best Buy states that it has a single SIM slot. Which is correct for these unlocked phones when bought from Best Buy?

Asked 2 years ago by Anonymous.

• A:Answer Galaxy A14 , sold in USA and Canada , are single SIM models. One should buy Galaxy 14 international model on the web site , in order to purchase a model with dual ( physical) SIM and SD memory card slot!

  Answered 2 years ago by Anonymous

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Q: QuestionIs it compatible with FIDO or Rogers?

Asked 2 years ago by Fernando.

• A:Answer Greetings Fernando, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung A14 5G. The compatible service providers for this device are AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Total Wireless, US Cellular, and Verizon. Please do not hesitate to reach out to Samsung Support if you think of any other questions for us. Thank you for being a dedicated Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is battery life in hours/days?

Asked 2 years ago by cyberdot.

• A:Answer It's great to hear from you, Cyberdot. We see that you are inquiring about our Galaxy A14. This device has an incredible 5,000mAh battery that powers your phone for up to 2 days. You will be able to stay with your Galaxy A14 5G from dawn to night for work or play. This device is also equipped with a 2.2GHz processor that allow your device to run smoothly and efficiently. If you have any further questions or concerns, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDo the charger and SIM card come with the phone or sold separately?

Asked 2 years ago by Jen.

• A:Answer data cable only, no sim or charging block

  Answered 2 years ago by TwinklesVerified Purchase

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Q: QuestionDoes this phone have knox system 3.7 or higher on it?

Asked 2 years ago by Anonymous.

• A:Answer This phone (Samsung Galaxy A14 5G) doesn't seem to have Knox. I checked under software information and the Knox version isn't listed there.

  Answered 2 years ago by SH222Verified Purchase

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Q: QuestionWhat bands does this unlocked A14 5G have?

Asked 2 years ago by BobS.

Q: QuestionWill this phone work in my genesis pho e system

Asked 2 years ago by Fay.

Q: QuestionIs this phone compatible with FLASH MOBILE? Does it come in another color?

Asked 2 years ago by Bubbles.

• A:Answer Hello there Bubbles, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy A14 5G. The advertised unlocked version of the Galaxy A14 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Sprint, T-Mobile, Total Wireless, US Cellular, and Verizon. We recommend reaching out directly to Flash Mobile to ask your carrier specific questions. Let us know if we can assist you further by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionI know that this is the US model, but will this phone work internationally in places like the UK?

Asked 2 years ago by Jim.

• A:Answer yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat chipset does this model have, Exynos or Mediatek?

Asked 2 years ago by Mewcatchew.

• A:Answer We appreciate you reaching out to us, Mewcatchew. We see you are inquiring about the chip on the Galaxy A14 5G. The chip on this model is Mediatek MT6833 Dimensity 700. If you have any other questions or concerns, reach out to us at support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questionwill this work with spectrum mobile?

Asked 2 years ago by jjhung.

Q: Questiongood morning I would like to purchase a samsung UNLOCKED A14 5 G with 64 G phone today. includeing the charger and proctective cover. If I order directly when will I receive the phone Also what is your full refundable policy thanks

Asked 2 years ago by kerr.

• A:Answer You should typically receive the phone within 3 - 4 days. You are free to return any phone within the first two weeks but there’s usually a restocking fee of $45, because once a phone is opened, it is classified as “open box” and priced lower than the original price.

  Answered 2 years ago by NkechiVerified Purchase

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Q: QuestionCan the Samsung Galaxy A14 5G cellphone use Verizon Wireless?

Asked 2 years ago by DISAPPOINTED.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this phone come with a charger

Asked 2 years ago by Shimmyshake.

• A:Answer No it doesn't come with a charger, it comes with acord to plug into a charger, the phone and paperwork.

  Answered 2 years ago by StillVerified Purchase

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