Questions & Answers
- Model:
- SM-A166UZKAXAA
- |
- SKU:
- 10961289
Q: QuestionCan you use the Verizon Visible pre-paid plans with this phone?
Asked by cambsa.
- A:Answer Hi Cambsa, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to your carrier to inquire if this device would be compatible on their network. Feel free to reach out to Support afterward if you have additional questions for us. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung
Q: QuestionWhat are the phone's dimensions?
Asked by Anonymous.
- A:Answer Greetings, thanks for asking us your question about the Samsung Galaxy A16 5G. Here are the dimensions for the advertised Galaxy A16 5G: Product Height - 6.4 inches; Product Width - 3.06 inches; Product Depth - 0.3 inches; Product Weight - 7.05 ounces. If you have any other questions for us, please let us know by contacting Support at your earliest convenience. Thank you for choosing Samsung! Debra
Answered by Samsung
Q: QuestionHow long does a charge last?
Asked by Zoe.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer An hour
Answered by JasmineA
Q: QuestionUsed phone or used phone. Does not say
Asked by JamieS.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer New phone
Answered by WendyS
Q: QuestionIs this a new phone? Will a Mint sim work?
Asked by amy.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer Yes. My Mint service transferred over seamlessly.
Answered by RonP
Q: QuestionWill this work with Xfinity mobile
Asked by Anonymous.
- A:Answer Howdy, thank you for reaching out with your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionDoes this phone work on the Assurance wireless network
Asked by Rob.
- A:Answer Yes
Answered by ScottS
Q: QuestionCan I use this phone in the Philippines for prepaid SIM
Asked by Minnie.
- A:Answer Howdy Minnie, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device which is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Please reach out to a compatible carrier to inquire if this device would have service rendered while in the Philippines. Feel free to reach out to Support if you would like further assistance afterward. Thank you for being a devoted Samsung customer. - Debra
Answered by Samsung
Q: QuestionCan this phone be used with WhatsApp
Asked by Anonymous.
- A:Answer Yes it can
Answered by AnthonyD
Q: Questioncan i use this phone in the philippines?
Asked by deecee.
- A:Answer Aloha Deecee, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device. It is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to a compatible carrier to inquire if this device would be functional in the Philippines. Feel free to contact Support if you have any other questions. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs this phone compatible with xfinity
Asked by Jj.
- A:Answer The Samsung Galaxy A16 5G can work with Xfinity Mobile, but there are a few things to keep in mind. The phone needs to be unlocked if it was used with another carrier, and it should support the correct network bands for full compatibility. Once you confirm compatibility using Xfinity’s BYOD checker, you can proceed with activation. If there are any issues, contacting Xfinity support can help.
Answered by Star
Q: QuestionIs this phone compatible with Assurance wireless carrier?
Asked by Rlm888.
- A:Answer Greetings Rim888, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs the international version of Galaxy A16 available at Best Buy?
Asked by Chris.
- A:Answer Salutations Chris, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is the U.S. version of this device. If you have any other questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionI buy this phone on September but voice very low and very bad every time i talk in phone I have to yell so they could hear me where I should call samsung or best buy
Asked by Sahar.
- A:Answer The sound quality on mine is, so far, substantially better than my old phone. The old one wasn't bad, but the A16 is much better.
Answered by Richard
Q: QuestionI have a Samsung galaxy flip 5 that the whole screen went black…the front screen gives some data. We have consumer cellular as our provider. If I buy the galaxy a16 from the store could someone transfer all my data to the new phone, reconnect provider
Asked by Jynx.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer Yes, Best Buy transfered all my Data and setup my provider. Not a problem.
Answered by DebiB
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