“I buy this phone on September but voice very low and very bad every time i talk in phone I have to yell so they could hear me where I should call samsung or best buy”
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Aloha Sahar, thank you for asking us your question about the Samsung Galaxy A16 5G. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to check out, "Microphone issues with Galaxy phone or tablet" and "Speaker not working on Samsung phone" to help resolve what you've described. If you have any questions or if you would like further assistance afterward, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
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