Questions & Answers
- Model:
- SM-A166UZKAXAA
- |
- SKU:
- 11520195
Q: QuestionDoes i have a headphone jack?
Asked by JohneK.
- A:Answer Aloha John2753, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy A16 5G. No, the advertised Galaxy A16 does not have a 3.5mm headphone jack, however, you can utilize a USB-C to 3.5mm adapter to listen to your content, if you choose. Let us know if you have any other questions for us by contacting Support. Thanks for being a steadfast Samsung customer. - Debra
Answered by Samsung
Q: QuestionThe boxed phone included charger cable has only the phone hole plug on both ends. Shouldn't there be a male usb plug on one end?
Asked by bob.
- A:Answer you plug it into a brick, its not included. just the cord. I have it in my LG brick fast charge. happy with the phone itself & got 1 for my son & myself.
Answered by notagoodbestbuyday
Q: QuestionWill this work with xfinity mobile?
Asked by Paul.
- A:Answer Yes, after 2 or 3 different Android phone, and even the open box A15 from Best Buy. So far, my wife's A6 5G and mine A23 5G both work like a champ with Xfinity Network.
Answered by Anonymous
Q: QuestionCan I link it with Metro PCS?
Asked by Anonymous.
- A:Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16. Yes, the advertised unlocked Galaxy A16 is compatible with Metro by T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, do not hesitate to reach back out. Thank you for being an unwavering Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this a new phone
Asked by Monty.
- A:Answer Hey Monty, thank you for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G is a new device. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionDoes this phone have face recognition for opening up spps
Asked by Anonymous.
- A:Answer Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G offers face recognition which can be used for unlocking your device, for authorizing purchases, and signing in to apps. Feel free to contact Support if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra
Answered by Samsung
Q: Question(3) Questions: 1) Did not see US Mobile in the carrier list. Will it work w/US Mobile? 2) Does the Geomagnetic sensor enable use of an E-Compass app? 3) Do you have any models with built-in FM Radio function? Thx.
Asked by Dilbert.
- A:Answer Aloha Dilbert, thank you for taking the time out of your day to ask us your questions about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to U.S. Mobile to direct your question regarding compatibility with their network. Yes, this device offers a magnetometer sensor which allows this device to function as a compass. The Galaxy A16 5G does not offer FM radio capability at this time. Feel free to reach out to Support if you have any other questions for us. Thanks for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionDoes this phone come with a sim card
Asked by Aria.
- A:Answer This phone has an e-Sim card but there's also a slot to insert a physical Sim card.
Answered by British
Q: QuestionDoes this phone come with 8GB RAM
Asked by Vivek.
- A:Answer The US release Galaxy A16 has 4gb of ram, while the international release has up to 6gb or 8gb of ram.
Answered by StephenT
Q: QuestionHello, since this is an Unlocked phone, can this be used with a phone carrier in Canada, such as Telus? Thank you.
Asked by Maui.
- A:Answer Hello Maui, thanks for asking us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionIs this phone compatible with PureTalk USA?
Asked by Anonymous.
- A:Answer yes
Answered by CarolinaG
Q: QuestionCan you use this phone international, Philippines to be specific? Can it be dual sim? Thanks
Asked by Yhays.
- A:Answer I was able use the phone oversees without any problem. It only has 1 SIM card slot. However you can use eSIM to add an additional number
Answered by Abia
Q: Questioncan i just insert my att sim card and go?
Asked by hawk62.
- A:Answer If you get the unlocked phone any carrier is compatible
Answered by BuddahighXO
Q: QuestionCan I put in my att sim card andgo?
Asked by hawk62.
- A:Answer Yes, you can use any carrier SIM card as its a unlock phone
Answered by GustavoC
Q: QuestionIs this phone compatible with S Pen stylus? thank you
Asked by AnitaFone.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer Hey there AnitaFone, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. No, the Galaxy A16 is not compatible with the Galaxy S Pen. Take a look at the S25 Ultra and the S24 Ultra, if you enjoy the functionality of the S Pen with your smartphone. If you have any other questions, please let us know by contacting Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionDoes this phone have easy mode for senior?
Asked by G.
- A:Answer Good day G, thanks for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised Galaxy A16 5G offers an easy mode layout which has larger text and icons, making for a more straightforward visual experience. You can switch between the default screen layout and a simpler layout. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionDoes the Samsung Galaxy A16 take a physical Sim Card?
Asked by Lady.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer Hey Lady, thanks for asking us your question about the Samsung Galaxy A16 5G. Yes, the Galaxy A16 5G has a physical SIM card tray available. If you have any other questions for us, do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung
Q: QuestionWill Best Buy activate the Galaxy A16 for me with Boost as my carrier?
Asked by termite.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer I don't know anything about Boost but my old phone was unlocked and when I returned home I had AT&T activate my e-Sim card, which was already installed in the phone, at no cost.
Answered by British
Q: Questionhow much to change sim card and transfer data
Asked by ross.
- A:Answer It didn't cost me anything.All I did was purchase the phone and the warranty and they did the rest if you have. The warranty and you need another phone.Take it back to the Best Buy.But you got it from or another one in to give them your phone number or the email.It's connected to and don't do everything else for you
Answered by KatieS
Q: QuestionDOES GALAXY A 16 WORK ON T=MOBILE CARRIER?
Asked by tom.
This question was asked about the related product: Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
- A:Answer Aloha Tom, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy A16. Yes, the advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Answered by Samsung
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