Questions & Answers

Q: QuestionIf I order this phone online from Best Buy, will I be able to take it to my local Best Buy store and have a Best Buy/Tracfone representative transfer the data from my old phone and fully activate the new one? Will there be a fee for this?

Asked 1 week ago by SCgal.

Q: QuestionWill this phone support 6G?

Asked 2 weeks ago by John.

• A:Answer Good day John, thanks for asking us your question about the Samsung Galaxy A26 5G. 6G is not currently available, however, the Galaxy A26 5G is compatible with 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N2(1900), N5(850), N25(1900), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500). If you have additional questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 weeks ago by Samsung

  
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Q: QuestionIt says in 2 different area that the screen size is only 6.2" but then under the features tab it says 6.7"? I just wanted to clarify thank you.

Asked 3 weeks ago by Glowy.

• A:Answer Hey there Glowy, thank you for asking us your question about the Samsung Galaxy A26 5G. The advertised Galaxy A26 5G offers a 6.7-inch FHD+ Super AMOLED display. It's measured diagonally so the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. If you have additional questions, please feel free to contact Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionDoes this phone have an expandable memory slot, and if so how many GB will it allow?

Asked 1 month ago by BNT.

• A:Answer Salutations BNT, thank you for taking the time to ask us your question about the Samsung Galaxy A26. The Galaxy A26 supports expandable storage up to 2TB when you add a microSD card to this device. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionI travel a lot internationally. Is the A26 compatible with european and south american cellphone bands

Asked 1 month ago by fernando.

• A:Answer Aloha Fernando, thank you for asking us your question about the Samsung Galaxy A26 5G. The advertised unlocked Galaxy A26 5G works well with the following networks: 2G GSM - GSM850,GSM900,DCS1800,PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3),B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500),B48(3600); 5G FDD Sub6 - N2(1900), N5(850), N25(1900), N66(AWS-3), N71(600); 5G TDD mmWave - N41(2500), N77(3700), N78(3500). If you have any other questions for us, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this have the exynos 1280 or 1380?

Asked 2 months ago by Jome.

• A:Answer Good day Jome, thanks for asking us your question about the Samsung Galaxy A26 5G. The advertised Galaxy A26 5G features an octa-core processor, specifically utilizing the Exynos 1380 chipset. If you have any other questions for us, please feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat is the RAM size 8GB or 6GB for this model ?

Asked 2 months ago by Sri.

• A:Answer Howdy Sri, thank you for asking us your question about the Samsung Galaxy A26 5G. The advertised unlocked Galaxy A26 5G offers 6GB RAM. If you have additional questions for us, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra

  Answered 2 months ago by Samsung

  
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