Questions & Answers

Q: QuestionWill the store be getting any more Galaxy a26 Phones?

Asked 2 weeks ago by Trice.

Q: QuestionThis phone came up when i searched for Samsung phones compatible with Spectrum Mobile. But Spectrum is NOT on the list here for carriers it works with. So what is the actual situation? will i be able to use this with Spectrum or not? please explain..

Asked 3 weeks ago by Anonymous.

• A:Answer Good day, thank you for taking the time to ask us your question about the Samsung Galaxy A26 5G. The advertised unlocked Galaxy A26 5G is compatible with AT&T, AT&T Prepaid, Boost Mobile, Cellcom, Consumer Cellular, Cricket, FreedomPop, Gabb, Google Fi, GreatCall, H2O Wireless, Lively, Lycamobile, Metro by T-Mobile, Mint Mobile, Net10, Optimum, PureTalk, Red Pocket Mobile, Simple Mobile, T-Mobile, Sprint, Tracfone, and Verizon. If you have any other questions, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionHi, is this an unlocked US model?

Asked 2 months ago by Vin.

• A:Answer Hey there Vin, thank you for asking us your question about the Samsung Galaxy A26 5G. Yes, the advertised unlocked Galaxy A26 5G is the U.S. version of this device. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this phone support dual sim if I'm traveling out of the US?

Asked 2 months ago by SmartHomeEnthusiast.

Q: QuestionIf I order this phone online from Best Buy, will I be able to take it to my local Best Buy store and have a Best Buy/Tracfone representative transfer the data from my old phone and fully activate the new one? Will there be a fee for this?

Asked 2 months ago by SCgal.

• A:Answer When I checked into this, yes there could be fees as the seller of my phone was not Best Buy themselves. I ended up at my Phone service provider and the setup was FREE! Even having to move my phone number to a nano-sim card also!

  Answered 1 month ago by ChromeHead

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Q: QuestionWill this phone support 6G?

Asked 2 months ago by John.

• A:Answer Good day John, thanks for asking us your question about the Samsung Galaxy A26 5G. 6G is not currently available, however, the Galaxy A26 5G is compatible with 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N2(1900), N5(850), N25(1900), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500). If you have additional questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionIt says in 2 different area that the screen size is only 6.2" but then under the features tab it says 6.7"? I just wanted to clarify thank you.

Asked 2 months ago by Glowy.

• A:Answer Hey there Glowy, thank you for asking us your question about the Samsung Galaxy A26 5G. The advertised Galaxy A26 5G offers a 6.7-inch FHD+ Super AMOLED display. It's measured diagonally so the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. If you have additional questions, please feel free to contact Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes this phone have an expandable memory slot, and if so how many GB will it allow?

Asked 3 months ago by BNT.

• A:Answer Salutations BNT, thank you for taking the time to ask us your question about the Samsung Galaxy A26. The Galaxy A26 supports expandable storage up to 2TB when you add a microSD card to this device. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionI travel a lot internationally. Is the A26 compatible with european and south american cellphone bands

Asked 3 months ago by fernando.

• A:Answer Aloha Fernando, thank you for asking us your question about the Samsung Galaxy A26 5G. The advertised unlocked Galaxy A26 5G works well with the following networks: 2G GSM - GSM850,GSM900,DCS1800,PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3),B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500),B48(3600); 5G FDD Sub6 - N2(1900), N5(850), N25(1900), N66(AWS-3), N71(600); 5G TDD mmWave - N41(2500), N77(3700), N78(3500). If you have any other questions for us, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes this have the exynos 1280 or 1380?

Asked 4 months ago by Jome.

• A:Answer Good day Jome, thanks for asking us your question about the Samsung Galaxy A26 5G. The advertised Galaxy A26 5G features an octa-core processor, specifically utilizing the Exynos 1380 chipset. If you have any other questions for us, please feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat is the RAM size 8GB or 6GB for this model ?

Asked 4 months ago by Sri.

• A:Answer Howdy Sri, thank you for asking us your question about the Samsung Galaxy A26 5G. The advertised unlocked Galaxy A26 5G offers 6GB RAM. If you have additional questions for us, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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