“I chose trusted places for security with pin. My phone tells me it will stay unlocked for 4 hours. It stays unlocked for maybe 15 minutes.”
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Hi Jane. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A52 5G. The screen timeout and the secure screen lock page need to be set properly to prevent this situation. Here are the pages for easier read within the user's manual. User's Manual; Screen timeout Page 129 Set a secure screen lock Page 132 https://downloadcenter.samsung.com/content/UM/202107/20210713033804842/SAM_A526_EN_UM_R_11.0_032321_FINAL_AC.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144265316 Have a great day. ^Charles
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