Questions & Answers

Q: Questionis this phone 4g compatible

Asked 1 year ago by dc.

• A:Answer Salutations Dc, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy A54. That's a good question! Yes, the Galaxy A54 is compatible with 4G wireless networks. If you have any other questions for us, do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone available to be a pre-paid phone?

Asked 1 year ago by Tucker.

• A:Answer I just purchased a Galaxy A54 5G (Dual SIM) and am using it on Verizon Prepaid. It seems to work just fine so far. Like the phone.

  Answered 1 year ago by Anonymous

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Q: QuestionDo the Samsung a54 or a15 have gorilla glass?

Asked 1 year ago by Dug.

• A:Answer Hi there Dug, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A54. Yes, the Galaxy A54 does indeed have front and back Gorilla Glass 5. The Galaxy A15 does not have Gorilla Glass. Feel free to reach out to Samsung Support if you think of any other questions that you may have for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhere is the Samsung A54 being manufactured or made?

Asked 1 year ago by Amy.

• A:Answer South Korea

  Answered 1 year ago by txgal

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Q: QuestionHey there, 1. My carrier is MetroPcs. If I by an unlocked galaxy A54 from Best buy, can I take it to MetroPCS for them to connect the phone with my current phone number? 2. Can I trade/sell my current NOKIA X100 to Best Buy?

Asked 1 year ago by MazdaArmy17.

• A:Answer You can remove the sim card from your old phone and place it in your new phone. You can also transfer all your data, just follow the instructions on the phone. Thats what I did. As for as Best Buy buying your phone I can't answer that question. I'm pretty sure that their customer service may be able to help you with that question.

  Answered 1 year ago by Anonymous

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Q: QuestionThis is a new phone? How much internal memory does it have?

Asked 1 year ago by Anonymous.

• A:Answer Greetings, thank you for finding the unobstructed time out of your bustling day to ask us your questions about the Samsung Galaxy A54. The advertised unlocked Galaxy A54 is indeed new. It offers 128GB of Internal Memory, 6GB of RAM, and it has expandable storage up to 1TB when you add a microSD card! If you have any additional questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs it work in Egypt ?

Asked 1 year ago by Ghada.

Q: QuestionIs thiss the 2022 model or the 2023 model with the Fluid Display?

Asked 1 year ago by RandallS.

• A:Answer Hello RRR, thank you for reaching out to us with your question about the Samsung Galaxy A54. This device was originally announced on March 30, 2023 with the first devices available for purchase in store on April 6, 2023. This device has the 6.4" FHD+ Infinity-O display. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionIf I buy A54 for my son, can I use my Geek Squad membership to have the switch overdone at any Best Buy location?

Asked 1 year ago by DonaldP.

Q: QuestionDoes A54 5g work with What's App?

Asked 1 year ago by shawn.

• A:Answer Hi there Shawn, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy A54. The Google Play Store requires you to login to view the compatibility of devices. Let us know if you have any other questions for us by contacting Samsung Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questiondo you have access to the battery incase i need to replace it? i don't always have time (or cable) to plug in the phone so i switch batteries.

Asked 1 year ago by something.

• A:Answer Hello Something, thank you for your question about the Samsung Galaxy A54. The battery of this device can not be accessed and changed without causing damage to the phone and voiding the warranty. If you need to charge the device you would either need to plug the device in or have a battery pack on hand that can be used to charge the device without being plugged in to the wall. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this phone work on Consumer Cellular?

Asked 1 year ago by Rhona.

• A:Answer Aloha Rhona, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A54. The advertised unlocked Galaxy A54 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any additional questions for us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this cell Phone have fingerprint scanning

Asked 1 year ago by Anonymous.

• A:Answer Hey there, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A54. Yes, the Galaxy A54 does indeed offer a fingerprint scanner as an alternative to entering passwords in certain apps, to verify your identity when logging in to your Samsung account, and to unlock your device after you have set up a pattern, PIN, or password on your device. Let us know if you have any additional questions for us by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIf I buy a phone at the store, will someone be available transfer the data from my old phone?

Asked 1 year ago by Deanna.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: Questionwill this phone work on t mobile , and do you need a trade in /

Asked 1 year ago by Daveb.

• A:Answer Greetings Daveb, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy A54. Yes, the advertised unlocked Galaxy A54 is compatible with T-Mobile, AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. It is not necessary to trade in a device to take advantage of this amazing deal currently being offered on this device. Let us know if you have any additional questions for us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDo you offer price match on this phone? Ie - Amazon pricing?

Asked 2 years ago by TD.

• A:Answer Amazon is considered a "Qualified Competitors", but ensure it's the exact model number, otherwise BB maynot perform the price match

  Answered 1 year ago by DisPlayPenguins

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Q: QuestionWill this work on Verizon ?

Asked 2 years ago by Anonymous.

• A:Answer N/A

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionI read bad reviews on all brands of phones and all carriers about problems with esims. This phone (galaxy A54 5G) supposedly has one physical sim slot and one memory (micro sd) slot. Can the memory slot be used as a second physical sim slot?

Asked 2 years ago by ScooterScott.

• A:Answer I dont think so. The micro sd slot has cuts to accommodate micro sd card. Physical sim slot is little bigger and different. I believe if you need two physics sim slot, you need to buy international version from elsewhere.

  Answered 2 years ago by SamNagaVerified Purchase

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Q: QuestionWill this work on Xfinity? Will my pics, apps and downloads be saved to this new phone from my old phone? {S9)

Asked 2 years ago by confused.

• A:Answer Yes.

  Answered 2 years ago by SirakVerified Purchase

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