Skip to content Go to Product Search Go to Footer

Main Content

Questions & Answers

Samsung - Galaxy Book2 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 16GB Memory - 512GB SSD - Graphite

Model:: NP730QED-KA1US; |
SKU:: 6501594

User rating, 4.6 out of 5 stars with 903 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 21-40 of 71 questions

QuestionHello, does the laptop has a 3 months free trial of microsoft office? How can i redeem it? I want it urgently
Asked 2 years ago by Amira.
- Answer Unfortunately the answer is no.
  Answered 1 year ago by AGarg
  Answer this question
QuestionWhat is the release date?
Asked 2 years ago by cmm19561979.
Answer This Question
QuestionDoes this come with windows 11
Asked 2 years ago by Mike.
- Answer Yes. It comes with Windows 11 home.
  Answered 2 years ago by NiteShade
  Answer this question
QuestionAnyone can let me know please the technicals especification of the power supply? I need to by a 220v one I believed Many thanks!
Asked 2 years ago by kalessim.
- Answer Input voltage for the power supply is 100-240V 50-60Hz, it looks like a traditional plug and usb C cable.
  Answered 2 years ago by WHHC
  Answer this question
Questioncan I use an external cd burner ?
Asked 2 years ago by cesar.
- Answer I have used an external CD/DVD drive but not a burner. It worked fine with the CD/DVD drive.
  Answered 2 years ago by photostorage
  Answer this question
QuestionIs there a protective case made specifically for this computer? Having trouble finding one!
Asked 2 years ago by Cali.
- Answer The Smacase for the 13.1 inch macbook fits perfect and it offers great protection and a professional look
  Answered 2 years ago by GordonL
  Answer this question
QuestionDoes this version run hot?
Asked 2 years ago by Natty.
- Answer Don’t get me wrong it does get a little warm but I wouldn’t say hot but I don’t do much on mine while gaming and something to make the laptop work harder would cause it to get hotter but the fan really does work in it hope this helps!!
  Answered 2 years ago by NicholasO
  Answer this question
QuestionDoes this item have a price discount/Deal?
Asked 2 years ago by Anteneh.
- Answer It was discounted about $350
  Answered 2 years ago by photostorage
  Answer this question
QuestionCan I play CD’s on this computer?
Asked 2 years ago by LG.
- Answer Not without and external cd player
  Answered 2 years ago by NiteShade
  Answer this question
QuestionDoes it come with Microsoft word
Asked 2 years ago by Deb.
- Answer It has a trial for all the office apps
  Answered 2 years ago by Rickj
  Answer this question
QuestionDoes this laptop comes with the driver for printing?
Asked 2 years ago by LG.
- Answer No, you have to download and install the specific drivers for whatever printer you decide to use.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionIs this a good computer to go to Europe with to do a project which will require storing and editing a lot of photos (and some videos)? will I be able to transfer photos from my camera to the computer by WiFi?
Asked 2 years ago by virpilosus.
- Answer I download photos with using the memory card, I can not address the WIFI question since I have never used it.
  Answered 2 years ago by photostorage
  Answer this question
QuestionDoes it hurt the laptop to leave it charger plugged in?
Asked 2 years ago by Donna.
- Answer The past 3 weeks having it I had no issue for leaving it plug
  Answered 2 years ago by Anonymous
  Answer this question
QuestionWhat is the maximum storage capacity for the microsd card it can hold. Also when using an external hard drive, what is the capacity that it can be operable in?
Asked 2 years ago by Galaxy.
- Answer I have used a 128 GB micro car. External Had drive 4 TB.
  Answered 2 years ago by photostorage
  Answer this question
QuestionDoes this laptop have screen mirroring?
Asked 2 years ago by Dinah.
- Answer You can screen mirror to any TV or display that accepts the Windows 10+ screen mirror function
  Answered 2 years ago by NiteShade
  Answer this question
QuestionSamsung’s website says this model runs at a clock speed of 1.7 GHz with turbo boost at 4.7 GHz. Does this mean it runs at a minimum of 1.7 GHz and a max of 4.7?
Asked 2 years ago by Jordan.
- Answer -- Runs continuously at 1.7 ghz, without heating up .... It has a fan, so can run up to 4.7 ghz for short tasks, but will eventually overheat and start throttling, if task takes too long to complete.
  Answered 2 years ago by kyleguy
  Answer this question
QuestionCan I use a logitech wireless mouse with this device?
Asked 2 years ago by Chris.
- Answer Yes. If you have the unifying receiver then it will install the software necessary. If not then use bluetooth to connect the mouse to the laptop.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionDoes this laptop carry international warranty applicable in India ?
Asked 3 years ago by Gopal.
- Answer Sorry, I can't help you! I would read Samsun's materials about warranty.
  Answered 2 years ago by Clayton
  Answer this question
QuestionI need to send this laptop to Ukraine. Please, may you confirm if this laptop is compatible for international use and supports dual voltage ? If yes, let me know for battery charging, would I need to purchase power Adapter or Converter ? Thank you !!!
Asked 3 years ago by Nina7ya.
- Answer -- This lap top is sold Internationally, so has various chargers available. You would need to buy a charger, that is specific to the voltage and htz of the countries electrical system you are plugging it into.
  Answered 2 years ago by kyleguy
  Answer this question
QuestionI can't find the CPU speed in the description. Is it 4.9 GHz?
Asked 3 years ago by mnptl.
- Answer -- 1.7 ghz for continuous use and 4.7 ghz at maximum. Can't run continuously at higher output, because it only has one cooling fan.
  Answered 2 years ago by kyleguy
  Answer this question

Showing 21-40 of 71 questions