“I recently bought Samsung - Galaxy Book4 Edge - Copilot+ PC 14" but after first plug in for charging the adapter of the charger is not working, kindly advise if it can be replaced or what kind of charger should I buy as its replacement?”
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Hi there Royce89, thanks for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. Please take a moment to review, "Samsung PC does not start, power on, or charge" to help resolve what you have described to be experiencing with your Galaxy Book4 Edge. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra
Sorry, there was a problem. Please try again later.Thanks for reaching out to us, Royce89. We appreciate you for coming to us with your question. If there is no noticeable damage, try using another adapter or charging cable. You can also try connecting another device to your adapter or charging cable to check if it charges properly. Even if adapters or charging cables appear similar, their quality and charging speed may differ. To preserve your Galaxy device’s lifespan, make sure to use Samsung Authorised chargers and charging cables that are compatible with your specific device, as they are designed to maximize battery life. If you use products that are not specifically for mobile devices (travel chargers or standard chargers) or products that are not Samsung-authorized, your device may be damaged or may not charge properly. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please reach out to us at Support so that we can look into options to resolve this. -Kelvin
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