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  • QuestionDoes it offer backlit keyboard

    Asked by Clutchmcgill.

    • Answer No, the keyboard is not backlit.

      Answered by AshleyM

  • QuestionCan I connect my Samsung galaxy S24 ultra to this laptop without link to windows?

    Asked by Nathan.

    • Answer I'm not particularly computer savvy or anything, but even the link to Windows wouldn't work at all for me (with a Samsung Galaxy S23 Ultra). I tried a workaround recommended on Reddit, but after downloading, the program itself said it was no longer supported and that I needed to make the switch to link to Windows, lol. I didn't try any others, but that was my brief experience before returning it.

      Answered by AshleyM

  • QuestionDoes the Google Play Store run on this laptop?

    Asked by Dee.

    • Answer Howdy Dee, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. The Samsung Galaxy Book4 Edge runs Windows 11, which does not natively support the full Google Play Store. If you have any other questions for us, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the Microsoft 365 + Copilot automatically installed and included for this PC?

    Asked by Ams.

    • Answer Hello Ams, thank you for contacting us with your question about the Samsung Galaxy Book4 Edge. Yes, Microsoft Copilot is automatically installed and deeply integrated into the Galaxy Book4 Edge, but the Microsoft 365 subscription is typically not included as a free, permanent, pre-installed license, though it may come with a trial period or be part of a specific retailer bundle. If you have any other questions, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • Questionis this come with Microsoft office package installed

    Asked by Maged.

    • Answer Hi Maged, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4 Edge. Yes, the advertised Galaxy Book4 Edge comes with Microsoft apps pre-installed, but it typically includes a trial version or a limited subscription rather than a permanent, lifetime license for the full Microsoft Office suite. If you have additional questions, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionPerformance wise, are you able to do any kind of gaming and does the snapdragon not being an intel/AMD cause any issues?

    Asked by KatrinaArlene88.

    • Answer Good day Sunshine88, thanks for asking us your question about the Samsung Galaxy Book4 Edge. The advertised Galaxy Book4 Edge was not originally designed for serious gaming, however, light or natively optimized games seem to work just fine on this PC. If you have any other questions for us, please let us know by reaching out to Support. Thanks for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionDo the USBC ports support DisplayPort Alternate Mode so external monitors can be connected via dock?

    Asked by Anonymous.

    • Answer Good day, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. Yes, the USB-C ports on the advertised Galaxy Book4 Edge support DisplayPort Alternate Mode, enabling you to connect external monitors via a docking station. Let us know if you have additional questions for us by reaching out to Support. Thank you for being a treasured Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan the SSD be replaced to a higher capacity? Is there another SSD slot available?

    Asked by Kanehi.

    • Answer Hi Kanehi, thanks for your question about the Samsung Galaxy Book4 Edge. No, the storage has been soldered to the motherboard. If you find your self in need of additional storage on your Galaxy Book4 Edge, external storage options are available. Feel free to contact Support if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this computer have a back lit keyboard? If so how do you turn it on?

    Asked by Samb.

    • Answer No

      Answered by HeatherM

  • QuestionIs it x elite or x plus

    Asked by Anonymous.

    • Answer Hey there, thanks for asking us your question about the Samsung Galaxy Book4 Edge. The advertised Galaxy Book4 Edge offers the Snapdragon X - 3.02GHz processor. If you have any other questions, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung